Support Assistant

**Proposed Interview Date: Monday 13 May 2024**

**Closing Date: Sunday 28 April 2024**

**Contract Type: Permanent (2 posts available)**

**Salary: FC3 £22,525.71 - £23,633.23**

**Working Pattern: 36 hours per week**

**Location: Brunton House, Cowdenbeath or Kirkcaldy Town House**

**Supporting Statement**

**Job Details**

The role involves providing an efficient and effective business support service in a professional manner in line with business requirements. Providing a customer-orientated approach, delivering a service which is responsive to the varied needs of managerial, administrative and operational teams and external customers.

The role includes:

- Minute and note taking.
- Preparing and distributing documentation.
- Mail handling.
- Reception duties.
- Scheduling meetings and appointments.
- Copying/printing/scanning.
- Supporting information and records management.
- Undertaking financial transactions.
- Providing a high standard of customer care providing advice or information to business support and operational staff.
- Undertaking all other duties as required for the role.

A link to the role profile is included below. You will find more information about the job and the type of person we are looking for.

**The Person**

Essential qualifications for this post are National 4, SVQ1, or 3 Standard Grades or equivalent.

Key skills required include numeracy, attention to detail, time management, customer service/care, interpersonal and organisational.

You should be able to work as part of a team or on your own as required.

**Further Information**
- **Role Profile - **When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile
- **How We Work Matters - **Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.
- **Employee Benefits - **Employees have access to a benefits package that offers discounts on a wide range of products and services.
- **Directorate Information - **Council Department information

**We are currently shaping our future workstyles however, in light of current advice, we are introducing blended home/office working that will include office access days each week with homeworking for the remainder of your working time.