Transport Planning Administrator
3 days ago
**Transport Planning Administrator**
We have an immediate start available for a Transport Planning Assistant/Admin to join our team at East Midlands, Castle Donington (DE74 2TZ) where you’ll be providing full support to the Transport Planners with regards to all transport administration.
**Please note, it is mandatory to have previous experience working in Transport and this role is not based in a Transport Office completing tasks such as Briefing & De-Briefing drivers. This role is based in the Planning Office and your main duties will be booking in, ringing customers, liaising with depots, completing costings, inputting references, assisting the planners and is fully system based **
**What You Really Want To Know**:
- The annual salary is £27k
- The hours are working 09:00-18:00
- This position is Monday to Friday
- Based on a basic 45 hour week
**What your day will look like**:
- Sitting with and assisting the Planners with creation, referencing and data input.
- Using various systems such as ESP, Blujay, Transporeon, etc to input data.
- Engage with both external and internal customers by communicating in a friendly and professional manner ensuring that a good impression is maintained at all times.
- Answering and responding to all incoming calls in an appropriate time frame.
- Ensure all internal/external customer queries or concerns are dealt with in a professional, friendly and courteous manner.
- Liaising with the management team ensuring the smooth operation of the transport department.
- Ensure all inbound/outbound paperwork is completed promptly and accurately
- Monitor and chase documentation in support of the transport operation.
- Produce statistics as and when required.
- Undertake administrative and filing duties to meet needs of the Transport Department.
- Dealing with customer orders ensuring quality accuracy, delivery timelines, instruction and communication to all depot staff.
- Maintain a harmonised people and customer focused team working environment always seeking opportunities to improve our stakeholder’s experience.
- Maintain and expand an excellent pro active relationship with existing customers and suppliers.
- Collation of accurate data to create customer invoices
**Additional Benefits**:
- Healthshield: free cash healthcare scheme for all employees including dependent children;Employee perks: discount on trips, hotels, gyms, days out, restaurants, supermarkets and more
- Dental, optical, physiotherapy, health screening, 24/7 counselling and more
- Discount on mobile phone contracts with EE;
- Expanding portfolio of training opportunities and development plans
**What we need from you**:
- ‘Right To Work’ in the UK
- Excellent computer literacy (Microsoft Office, Word & Excel)
- Previous administration experience.
- Good numeric skills - including accuracy.
- Well developed verbal and written communication skills.
- Strong analytical and numeracy skills
- Good level of financial understanding
- Flexibility
- Help maintain a motivating focused team environment.
- Enthusiastic and energetic personality
- Enjoys working to deadlines
- Ability to work on own initiative, demonstrates organizational skills
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