Customer Service Advisor

3 weeks ago


Runcorn, United Kingdom Capita PLC Full time

Initially based in our vibrant purpose-built office

**Flexibility and freedom of an extra day off each week? (Over a month each year)**

**Save on travel costs?**

Could you take advantage of free onsite parking?

Are you looking to opportunities to grow and develop your career?

Fancy dining in our onsite restaurant, or treating yourself in our onsite retail store?

**Yes? We thought so**

We are looking for Customer Service Advisors to join our team and we want to hear from you.

**What would you be doing?**
- Supporting customers of a Leading UK retail bank, with their everyday banking needs, over the phone
- Providing a first-class service, positive experience for both customer and client.

**What’s in it for you?**
- Competitive salary of up to £ 21,673 ( £22,423 Potential Yr 1 OTE )
- World class training and endless career opportunities supported by two market leading brands
- Eligible for bonus’ of £500 & £250, following 4 & 6 Months service respectively
- Potential to work from home after your probationary period
- Pension schemes, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
- Savings on travel costs with FREE on-site parking
- Don’t drive? Don’t worry We have a shuttle bus to & from Preston Brook office to Runcorn & Warrington station Which is FREE of charge to all Capita employees Warrington & Runcorn NO TOLL FEE CHARGES
- The list goes on
- .

**Where are we based?**

Preston Brook is just 5 minutes from the M56, and our team enjoy the benefits of a large, free car park, car share schemes, great transport links, onsite retail shop, restaurant, and games room

**Next Step**

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.

**Job Types**: Full-time, Permanent

**Salary**: Up to £22,423.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Supplemental pay types:

- Loyalty bonus

Ability to commute/relocate:

- Runcorn, WA7 3QA: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Runcorn, WA7 3QA



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