Customer Service Advisor
4 days ago
Fintelligent is recruiting an enthusiastic and dedicated Customer Service Advisor to join an award-winning insurance company located in Preston Brook. This full-time customer service role comes with a salary of up to £20,000 plus an annual discretionary bonus and excellent benefits.
As a committed and collaborative Customer Service Advisor, you will be joining an organisation that has won the "Investor in People - Gold Award", which is a remarkable achievement for any company to have. This prestigious accreditation is recognised as a 'mark of excellence' and an indicator of a thriving organisation with positive management and genuine career development. Your role will be to take inbound calls from customers looking to sign up for their insurance or cancel their policy. Working hours for this position are Monday to Friday from 8:45 am - 5:30 pm and 1 in 4 Saturdays from 9:00 am - 2:00 pm.
As a Customer Service Advisor role, you can expect to:
Be the first point of contact for all enquiries whilst going above and beyond for each customer
Handle inbound customer enquiries for insurance quotations
Send online enquiries to clients who had a policy or quotation previously
Produce sales quotations, bring in new business and renew existing clients' policies
Be a brand ambassador for the organisation and stand by its values and 5-star trust pilot status
In return for your passion, collaborative approach and commitment, you will receive a salary of £19k-£20k and the following benefits:
Company pension
Life insurance
Private medical insurance
Genuine career progression
Free secure parking and more
F_SJ_JB_JAN
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Customer Service Advisor
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Customer Operations Advisor
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Customer Operations Advisor
1 month ago
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