2nd Line Support

3 weeks ago


Welwyn Garden City, United Kingdom Pertemps Network Group Full time

**2nd Line Support**:

- OK-38**£35,000 - £36,000 Per Annum**
- Full Time**Permanent**

**Welwyn Garden City, Hertfordshire**

**IT**

**Job Description**:

- Location: Welwyn Garden City**Salary**: £37,000
- Job Title: 2nd Line Support Engineer
- Location: Welwyn Garden City (3 days in the office, 2 days remote)
- Are you an experienced IT professional looking for a dynamic role in a supportive environment? We are seeking a skilled 2nd Line Support Engineer to join our team in Welwyn Garden City, playing a crucial role in supporting our clients both via cloud and on-premises solutions.**Responsibilities**:

- Hyper-V and VMware Expertise: Deployment, troubleshooting, and configuration of vitalised environments.- Active Directory Mastery: Proficient in troubleshooting, configuring, and administering Active Directory, including group policies, backups, and domain controller- O365 Proficiency: Deploy Intune, manage Point, set rules, and troubleshoot Exchange to ensure seamless operations.- Client Support: Provide exceptional support to clients, both remotely and on-site, ensuring their IT infrastructure runs smoothly.**Requirements**:

- Proven experience in 2nd Line Support roles.- Strong expertise in Hyper-V and VMware technologies.- In-depth knowledge of Active Directory, including group policies, backups, and domain controllers.- Proficient in O365, with the ability to deploy Intune, manage Point, and troubleshoot Exchange.- Excellent troubleshooting and problem-solving skills.- Effective communication skills for providing top-notch client support.- Ability to work collaboratively and independently.- Flexible to work 3 days in the office and 2 days remotely.**Network IT**:
**Owen Kent** 01212309111
Division 809**Network IT Birmingham**
- 13 Bennetts Hill
- Birmingham
- West Midlands
- B2 5RS
- 0121 230 9111
- Jobs With Network IT


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