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F&b Assistant

4 months ago

Edinburgh, United Kingdom Diageo Full time

Job Description:

- F&B Assistant
- Edinburgh - Johnnie Walker Princes Street
- Permanent -Full-time

About Us
- Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose - Celebrating life, every day, everywhere has a meaningful role in our company, for our people, our diversity, our brands, in how we perform and how we build shared value

This is a chance to be involved in a daring and truly one-of-a-kind team where our aim is to build remarkable and unforgettable experiences across each and every one of our venues across Scotland. Johnnie Walker Princes Street will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process.
- We offer fantastic benefits for joining our bar team. Not only would you receive a competitive salary, but you will be entitled to gratuity, bonus scheme, private medical, company shares, great pension programme, discount off hundreds of retailers, gym discounts and much more

Feel inspired? Then this may be the opportunity for you.

About the Role
- Our two rooftop bars will offer premier food, drink and hospitality to local and global visitors to Edinburgh and our flagship visitor experience at Johnnie Walker Princes Street.

The Food & Beverage (F&B) Assistant team are crucial to the overall running of the bar and floor operations at Johnnie Walker Princes Street and play a crucial role in ensuring that our visitors have a memorable experience. You’ll support the Bartenders in providing outstanding customer service and serve innovative and elite drinks as well as food offerings.

You’ll receive full brand training in order for you to education and delight our visitors about the wonderful food and beverage offerings available at Johnnie Walker Princes Street.

You will be responsible for supporting the F&B team with various bar-related duties and keeping the bars fully aligned with food safety and hygiene standards. You’ll effectively and consistently restock the bar and food serving stations while ensuing all glassware and serving utensils are continually collected and cleaned. Along with this you will deliver outstanding customer service on the floor and ensure service is smooth.

F&B Assistants will have continual collaboration with the Bartenders, following procedures and recipes for crafting cocktail ingredients, serving food and beverages to customers and maintaining efficient stock levels for front line use during peak hours.

About You
- To be successful, you’ll have outstanding customer service skills and preferably have experience working in the hospitality industry, alongside an ability to work to high standards in a fast-paced environment.

You’ll be passionate about drinks culture and be prepared to offer advice, mentorship and recommendations to all visitors about Johnnie Walker and the wider Diageo portfolio. As well as being a great teammate, you’ll be confident with the ability to use your own judgment and make decisions in order to prioritise, challenge and influence.

Working with visitors, staff, and top mixologists, you’ll have strong interpersonal and communication skills and be passionate about crafting an unforgettable experience for everyone who visits the rooftop at Johnnie Walker Princes Street.

You will represent, take ownership of, and become an ambassador for the Brand Home and the brands it represents.
- In return, not only do we offer a great reward & benefits package, we’ll also provide you with excellent training and career development opportunities, setting you up for a fantastic career at Johnnie Walker and Diageo.

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the condit