Vehicle Rental Advisor

6 months ago


Norwich, United Kingdom Apex Car Rental (Norwich) Ltd Full time

Overview:
We are seeking a highly organized and customer-oriented Vehicle Rental Advisor to join our team. As a Vehicle Rental Advisor, you will be responsible for assisting customers with their vehicle rental needs and ensuring a smooth rental process. This is a great opportunity for someone who has excellent communication skills, and enjoys providing exceptional customer service. Driving licence essential.

**Responsibilities**:

- Communicate with customers to understand their vehicle rental requirements and provide appropriate recommendations
- Assist customers with the rental process, including completing paperwork, verifying identification, and explaining rental terms and conditions
- Coordinate vehicle pick-up and drop-off schedules to ensure timely and efficient service
- Maintain accurate records of rental transactions, including customer information, rental agreements, and payment details
- Provide exceptional customer service by addressing enquiries, resolving issues, and ensuring customer satisfaction
- Collaborate with other team members to maintain a clean and organized rental office environment
- Perform administrative tasks such as data entry, filing, inventory management and invoicing.

**Experience**:

- Strong organizational skills with the ability to multitask effectively
- Excellent communication skills, both verbal and written
- Basic computer skills
- Knowledge of phone etiquette and customer service best practices
- Previous experience in an administrative or customer service role is preferred but not essential
- Familiarity with vehicle rental processes or the automotive industry is a plus but not essential as full training given.

Join our team as a Vehicle Rental Advisor and enjoy a rewarding career in the dynamic field of vehicle rentals.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £11.44 per hour

Expected hours: No less than 30 per week

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Transport links

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Work Location: In person

Reference ID: APRIL24


  • Rental Advisor

    6 months ago


    Norwich, United Kingdom Contract Personnel Ltd Full time

    Contract Personnel are pleased to be working with their Norwich based client who is looking for a Rental Advisor to join their team on a permanent basis. - Quoting and actioning short term and long term rentals. - Demonstrating a high level of customer service when dealing with incoming/outgoing calls and over the counter enquiries. - Processing invoices,...

  • Rental Sales Agent

    5 months ago


    Norwich, United Kingdom First Self Drive Ltd Full time

    Responsibilities: - Greet and assist customers in a friendly and professional manner - Provide information about rental options, rates, and policies - Process rental agreements and collect payments - Coordinate vehicle pick-up and drop-off schedules - Maintain accurate records of rental transactions - Conduct vehicle inspections before and after rentals -...

  • Parts Advisor

    2 months ago


    Norwich, United Kingdom CV-Library Full time

    Parts Advisors, Would you like an attractive salary package with the opportunity of earning in excess of £32,000 pa? Would you like to join a stable team with a friendly work environment? Would you like to work with a great group and a LUXURY BRAND! The Recruitment Solution are working directly with a dealer group, for one of there dealerships based...

  • Workshop Administrator

    6 months ago


    Norwich, United Kingdom Northgate Vehicle Hire Full time

    **Salary**: £24,687 pa + bonus up to £1,230 pa OTE **Weekly Hours**: 42.5 hours / week **As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.** As a Workshop Administrator, you are the vital link between your customers and our workshop, bringing to life the Northgate experience,...


  • Norwich, United Kingdom Northgate Vehicle Hire Full time

    **Salary**: £12,980 pa + bonus **Weekly Hours**:22.5 hours **As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.** As a Workshop Administrator, you are the vital link between your customers and our workshop, bringing to life the Northgate experience, ensuring their vehicles’ visit...

  • Audi Workshop Manager

    4 weeks ago


    Norwich, Norfolk, United Kingdom Northgate Vehicle Hire Limited Full time

    About the RoleWe are seeking an experienced and qualified Workshop Controller to join our team at Northgate Vehicle Hire Limited.As a Workshop Controller, you will play a central role in the smooth running of our workshop, maximising profitability, productivity, and efficiency.Your key responsibilities will include ensuring the workshop produces work that...

  • Bodyshop Advisor

    4 weeks ago


    Norwich, Norfolk, United Kingdom Perfect Placement Full time

    Bodyshop Advisor OpportunityWe are seeking a highly skilled Bodyshop Advisor to join our client's prestigious Bodyshop in Norwich. As a Bodyshop Advisor, you will be responsible for providing exceptional customer service and ensuring the highest quality repair work on vehicles.Key Responsibilities:Communicate with customers regarding repair work and...

  • Service Advisor

    6 days ago


    Norwich, United Kingdom Group 1 Automotive Full time

    Service Advisor JLR NorwichUp to £32,146.07 plus OTE45 HoursCreate experiences you can be proud of.Working with world-class brands as a Service Advisor youll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor youare the main point of contact for all customer communication while the vehicle is undergoing...

  • Vehicle Technician

    5 months ago


    Norwich, United Kingdom Command Recruitment Full time

    Vehicle Technician - Main Dealer - Norwich - £32,000 basic +£4,000 Bonus and Company Benefits - Excellent Training and Progression - Great Main Dealer Benefits An excellent dealer group is looking for a Vehicle Technician to work within one of their great franchises. You will benefit from a positive and engaging working environment teamed with excellent...

  • Service Advisor

    5 months ago


    Norwich, United Kingdom Group 1 Automotive UK Full time

    **Group 1**_ _**Automotive** Service Advisor Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our SKODA Dealership in Norwich is looking to recruit a new Service Advisor. About the position You...

  • Service Advisor

    5 months ago


    Norwich, United Kingdom Group 1 Automotive UK Full time

    **Group**_1 _**Automotive** **Service Advisor** Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our Audi Dealership in Norwich is looking to recruit a new Service Advisor. About the...


  • Norwich, United Kingdom Sprint Recruitment Full time

    **Maintenance Controller** **Location of the Maintenance Controller / Fleet Administrator / Service Controller / Fleet Maintenance Planner / Senior Service Advisor / Aftersales Advisor / Workshop Controller / Workshop Administrator / Fleet Controller / Service Maintenance Controller**: Norwich **Salary of the Maintenance Controller / Fleet Administrator /...

  • Service Advisor

    2 months ago


    Norwich, United Kingdom Inchcape Retail Limited Full time

    Service Advisor JLR NorwichSalary up to £32,146.07 plus OTE45 HoursCreate experiences you can be proud of.Working with world-class brands as a Service Advisor youll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor youare the main point of contact for all customer communication while the vehicle is...

  • Service Advisor

    1 month ago


    Norwich, Norfolk, United Kingdom Perfect Placement Uk Ltd Full time

    Service Advisor Job OpportunityWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Perfect Placement UK Ltd. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our Service Department.Key Responsibilities:Customer Communication: Professionally...

  • Service Advisor

    1 month ago


    Norwich, Norfolk, United Kingdom Perfect Placement Uk Ltd Full time

    Service Advisor Job OpportunityWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Perfect Placement UK Ltd. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our Service Department.Key Responsibilities:Customer Communication: Professionally...

  • Aftersales Director

    4 weeks ago


    Norwich, Norfolk, United Kingdom The Recruitment Solution Full time

    Ambitious Aftersales/Service Managers are sought by a dynamic and expanding dealer group to lead their multi-franchised dealership in the Norwich area. As an ambassador for the brand, you will be responsible for leading and developing a team of highly skilled Technicians, Service Advisors and Parts people. Key responsibilities include ensuring a high level...

  • MOT Tester

    2 months ago


    Norwich, United Kingdom CV-Library Full time

    MOT Testers, Do you want to earn a great basic salary plus an excellent bonus scheme! Do you want to get into a franchised dealer group, working with a prestge brand? Then The Recruitment Solution have an immediate vacancy for an experienced MOT Tester to work with one of our valued clients, based in the Norwich area. Why Apply for this MOT Tester...

  • Aftersales Manager

    2 months ago


    Norwich, United Kingdom CV-Library Full time

    Aftersales/Service Managers, Do you want to work for a privately owned, dynamic and expanding dealer group? Our client is currently looking to recruit an experienced Aftersales Manager, for their multi-franchised dealership based in the Norwich area. If you have a passion for customer service and can show a track record of delivering results and developing...

  • Aftersales Manager

    2 weeks ago


    Norwich, United Kingdom CV-Library Full time

    Aftersales/Service Managers, Do you want to work for a privately owned, dynamic and expanding dealer group? Managing a dual site operation! Our client has an immediate vacancy fo an experienced Aftersales Manager, based in the Norwich/Norfolk area. If you have a passion for customer service and can show a track record of delivering results and developing a...


  • Norwich, Norfolk, United Kingdom Europcar Group Full time

    We are seeking a skilled Valet Attendant to join our team at the Europcar Group. As a Valet Attendant, you will play a crucial role in ensuring the high-quality preparation of our company vehicles.Main Responsibilities:Prepare company vehicles to a high standard, adhering to our quality control guidelines.Valet vehicles in all weather conditions,...