Executive Assistant 1 1

3 weeks ago

London, United Kingdom KPMG Full time

**Job details**:
**Location**:London

**Capability**:KPMG Business Services

**Experience Level**:Junior Professional

**Type**:Full Time

**Service Line**:Business Support Group

**Contract type**:Secondment

**Job description**:
**1. Summary of Role Purpose**:
This role is an E3 Executive Assistant role supporting an ELT (Executive Leadership Team) Member, Philip Abram who is the Coverage COO and key stakeholders at KPMG. Previous experience is desirable in order for the individual to operate with a high level of confidence and prioritise with limited interaction.

A customer service mindset, effective communication, digital awareness and influencing skills are vital, along with an assertive, proactive and forward thinking approach. Supporting stakeholders, understanding their key priorities and strategy will be important to build new business opportunities.

This is a highly regarded relationship role, demanding a well-connected individual to engage in internal and external business deliverables. To meet demands, a high level of initiative and organisation is required to anticipate workloads/barriers and meet expectations.

With this Modern Day Assistant forward thinking approach you could create opportunities to take on additional value add activities and project support.

The role requires the ability to delegate transactional activities and leverage resources available to be a successful Executive Assistant through using the ASK (Administration Services KPMG) team and becoming an Ambassador across the BSG community.

**2. Description of the role**:

- Provide full complex diary management, using knowledge and initiative to anticipate and resolve conflicts
- Provide Inbox management
- Regularly meet with stakeholders to discuss actions, priorities, expectations, and future planning
- Build and maintain strong relationships with Executive Leads, wider teams and key client secretaries to leverage business opportunities
- Delegate transactional activity through the use of the ASK team
- Coordinate and organise meetings, conferences, and large meetings both in person and virtually
- Utilise CRM as a key business tool, including managing, updating, reporting and research. Ensuring all client entertaining is updated onto CRM in line with the risk gifts and entertainment policy
- Attend internal meetings, take actions and follow up where appropriate
- Manage ELT stakeholder social media (if required)
- Delivering and leading on ELT assigned projects (if required)
- Ownership of meeting trackers (if required)
- Digital enablement support to stakeholders
- Collaborate effectively with ELT peer group and provide cover during periods of absence
- Mentoring, knowledge sharing and raising profile amongst peers.
- Other adhoc duties as required

**3. Role dimensions**

3.1. Leadership & Management:

- Influence, negotiate and manage conflicting demands
- Build trust and strong networks at the most senior level both internally and externally
- Seen as an ambassador for change, play an active part in achieving BSG, KBS, OEH and KPMG visions, always leading by example
- Advocate the use of internal venues and fine dining
- Play an active role in driving cost savings e.g. through effective planning of travel and utilisation of use of virtual meetings
- Continuously seek opportunities to embrace technologies which improve our ways of working and that drive efficiencies to day-to-day activities.

3.2. Stakeholder Interaction & challenges:

- Be client focused, understand expectations and requirements of stakeholders
- Ensure needs of both internal and external clients are met
- Excellent interpersonal skills, demonstrate flexibility and resilience
- Be confident to challenge, give balanced and measured views and be open and honest in line with our values
- Exercise confidentiality, discretion and personal sensitivity in all aspects of role
- Ambassador for self-serve technology; role modelling the use of technology to support day-to-day tasks, as well as aiding stakeholders to embrace new technology-enabled ways of working

3.3. Impact, Risk, Accountability & Governance:

- Drive customer service culture across KBS, embed customer centric behaviours
- Build and maintain collaborative working relationships with all colleagues and clients at the most senior level
- Complete all performance development, mandatory and risk training within set deadlines
- Live the KPMG Values

**4. The Person**

4.1. Experience

Essential
- 5 GCSE's / O Levels or equivalent at grades 4-9 including Mathematics and English
- Extensive diary management skills and use of Microsoft Outlook and Teams
- Worked supporting someone of a senior level previously

Desirable
- An understanding of the business of KPMG, structure, and organisation

4.2. Expertise / Technical role requirements
- Advanced skills in Microsoft Outlook and Teams
- A knowledge of internal technology and tools including SAP Concur, Success factors, CRM, Coupa, NowSpace, and business

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