Support Practitioner

4 weeks ago

Glasgow, United Kingdom Turning Point Scotland Full time

Job Description 1

***

**Service: FHOSS South**

**Based: Glasgow South**

**Hours**:Full Time 37hrs**

**Salary: £11.08 - £11.58 per hour, rising to £11.30 in your first year of service**

**Annual**:£21,318 - £22,285**

**Contract Permanent**

**Because People Matter - Work with Us**:
**Homelessness and Prevention**

Turning Point Scotland is the biggest provider of services to people experiencing or at risk of Homelessness across Scotland, delivering support to around 2000 individuals on any given day, 4500 per year.

We believe that in many cases, Homelessness is entirely preventable. Where Homelessness is not or cannot be, prevented the experience should be brief and non-recurring.

We provide support to people who are;
- Experiencing Homelessness
- At risk of Homelessness; and / or
- Need some support to protect their home

Around two thirds of our work is with people who are experiencing Homelessness.

We believe a menu of options should be available to individuals to prevent, or support someone to move on from Homelessness. This ensures we use a ‘no wrong door’ approach to accessing service and behind this door, people should be met with a ‘Whole System Approach’ to support.

We deliver a range of outreach services including Housing Support (Short and Long Term / Intensive); Housing First and Crisis Support.

Our ambitions are high for those we help; we want everyone to reach their full potential, to become active and valued members of their community, to acquire the life skills and decision-making capabilities to lead a stable productive and fulfilling life. We will challenge, coach and encourage to help achieve this, sometimes involving the peer support of others who have shared similar personal journeys.

We are also active members of the European Federation of National Organisations with the Homeless (FEANTSA) and founding Members of the Housing First Europe Hub.

TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe they are the experts on their support needs. It is for us to work creatively with them and with partners to ensure we meet those needs.

Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are experiencing and recognise their own skills and interests.

We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this through focusing on their strengths and the valuable contributions they can make to their communities.

We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of **rights**, **responsibilities**, **roles**, **resources**, and **relationships **that society makes available to its members.

TPS is the biggest provider of services to people experiencing or at risk of Homelessness across Scotland. We deliver support to over 2800 individuals on any given day, and over 5,100 each year. This number increases when taking into account our services accessed through Justice or Alcohol and Other Drugs funding streams.

We believe that in many cases, Homelessness is entirely preventable. It is failures in the siloed and complex systems that we have designed to protect people that stops us from achieving this. Where Homelessness is not or cannot be, prevented the experience should be short lived, and we should meet that with a psychologically informed response. A menu of options should be available to individuals to prevent, or

support someone to move on from Homelessness. This ensures we use a ‘no wrong door’ approach to accessing services.

We deliver a range of service models. These include Outreach Housing Support; Outreach Housing First; Outreach Crisis Support; Supported Accommodation. In line with our Citizenship approach we have a specific focus on key areas. These are; Building on people’s strengths, skills and interests as well as meeting their needs; Connecting people to communities, people and / or places; Harm reduction and / or Recovery; and providing a Psychologically informed / Trauma informed approach.

We also deliver a range of additional services across the country. Examples include Peer Mentoring services, Community Connectors, TPS Moving Service and TPS Connects amongst many other initiatives.

We recognise the importance of animals in people’s lives and helping individuals move on from the trauma they have experienced. We are currently developing our policies and frameworks to engage with stakeholders and develop our policy and procedures to make our services as pet friendly as possible.

We are a

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