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Supported Housing Assistant

4 months ago

Blackburn, United Kingdom Sellick Partnership Full time

**Supported Housing Assistant**

**Location
- Blackburn**

**Salary
- Up to £20,000 per annum**

**Temporary position**

Sellick Partnership are supporting a housing association with the recruitment of a Supported Housing Assistant to work along side the Housing Officer providing various forms of support to venerable customers, helping them to live as comfortably and independentlyas possible, in a social housing accommodation.

**Responsibilities and duties of a Supported Housing Assistant**
- Reporting any concerns about any customer(s) welfare in accordance with the correct processes
- To provide assistance or guidance to our customers; supporting them to manage their own support needs, develop their independent living skills and follow the conditions of their occupancy agreement
- Ensure safeguarding concerns are dealt with promptly, and appropriate action is taken in line with procedure
- Take appropriate immediate action in emergency situations; contacting the necessary emergency services and effectively managing the situation, seeking peer/manager support as necessary
- To actively ensure the security of the building, including managing visitor access
- To ensure the health & safety of the building by completing relevant checks, including fire alarm testing, identifying and reporting communal repairs
- To carry out cleaning duties of all communal areas and void properties, once a customer has moved out.
- To attend and participate in training and team meetings
- To adhere to all relevant guidelines and working practices in our Independence and well
- being framework

**Experience**
- Experience of providing a customer facing, front line service in a busy environment
- Previous experience working for a Housing Association or within Supported Housing
- Experience/awareness of safeguarding, including types of abuse
- Experience of working alone and using own initiative to achieve positive outcomes
- Experience of working in a customer focused environment, with proven ability of delivering a high standard of customer service
- Awareness of Health & Safety best practice and issues
- Experience of cleaning and housekeeping
- Please note this position does require a DBS