Welfare Fund Assessment Officer

2 weeks ago

Perth, United Kingdom Perth & Kinross Council Full time

LOCATION:
Pullar House 35 Kinnoull Street Perth, PH1 5GD

SALARY:
£26,241 - £28,474 per year

CONTRACT TYPE:
Permanent

POSITION TYPE:
Full Time

HOURS:
36 hours per week

£26,241 - £28,474

Pullar House, 35 Kinnoull Street, Perth, PH1 5GD

The Role:

- Ensuring that proof of all information is provided by the applicant ie income, other benefits, residence, savings etc.
- Interviewing applicants as required.
- Explaining the Scottish Welfare Fund and Discretionary Housing Payments guidance to applicants and other stakeholders on a regular basis.
- Providing comprehensive welfare benefits advice to applicants with a view to income maximisation as well as providing signposting and advice in terms of other suitable alternatives to Grants.
- Having an awareness of Adult Support & Protection and Child Protection issues and procedures.
- Responding to a number of wide ranging matters in relation to the Scottish Welfare Fund and Discretionary Housing Payments, including explaining guidance on both and informing applicants of their entitlements, assisting with completion of forms and verifying documentation.
- To be aware of, and act upon the risk of any abuse (including financial).
- Dealing with Councillor's enquiries.
- Liaising with a number of outside agencies.
- Composing letters and reports.
- Liaising with suppliers to ensure effective fulfilment of Grant awards.
- Liaising with Social Work Teams and offering dedicated support/advice to frontline staff in relation to the Scottish Welfare Fund, Discretionary Housing Payments, Welfare Benefits, Money Advice and other available sources of help.
- Assisting with the design, development and delivery of training programmes for staff, volunteers and voluntary organisations.

**Requirements**:

- You must have experience of working in a busy office environment.
- You must have general administrative skills.
- You must be computer literate and have good keyboard skills.
- You must have good standard of general education.
- You must have an ability to understand and follow basic guidance.
- Ideally you will have at least one year’s working experience within a benefits or welfare rights environment.
- Ideally you will have a knowledge of Local Government practices, procedures and departmental functions.
- You must have an awareness of the qualifying criteria for state benefits and tax credits.
- You must have experience of working with vulnerable people.
- You must have the ability to deal with sensitive information in a confidential manner.
- You must have effective customer care skills.
- You must have the ability to treat colleagues and customers with dignity and respect
- You must be resourceful and adaptable with the ability to work as part of a team.

**The Individual**:
If you would like any more information regarding this vacancy, please contact Nicola Sutherland, Team Leader on 01738 476905.

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