Application Support Analyst Dynamics 365

1 month ago


Cardiff, United Kingdom Identify Solutions Full time

**Job Title**

Application support Analyst (Dynamics 365)

**Contract**

3 months (possibility of ext.)

Hybrid/Remote (Office's located in Newport and Swansea)

Day rate £200p/day+ (via umbrella)

**Description**

Your expertise and knowledge will be invaluable as you support our client's end user's issues as they arise in the form of tickets from Dynamics 365. (this opportunity will be the equivalent of a 2nd Line support role).

Our client has moved solely to D365 as their CRM system of choice, and as such currently has a dedicated team to supporting queries as they come through.

Available both remote and hybrid (if within a suitable location relative to the offices in Newport & Swansea), we are looking for someone looking to start ASAP.

**Experience required**

Essential
- Experience of working with tickets from Dynamics 365
- Microsoft operating environment
- Passing information of bugs/change cases to relevant parties
- Application based support history

Desirable
- Share point
- Use of Power Platform tools
- SQL



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