Warranty Administrator
3 weeks ago
Vertu Sunderland is looking for a Warranty Administrator.
**Your role**
The warranty administrator role is the key contact and relationship manager between our dealership network, customers and outside garages. The administrator will manage customer claims, ensuring that all warranty repair orders are issued for compliance and accuracy. The warranty administrator is fully responsible for communicating all aspects of the claim, from initial enquiry to job completion and will efficiently handle and resolve all claims by reviewing and managing all documents that may be required within the process.
**Your profile**
You will be able to learn, research, and adapt to new information quickly, whilst being able to take responsibility for actions and projects and have the ability to work on your own initiative. You must be able to analyse numerical data as well as other sources of information and provide exceptional customer service.
**Rewards**
Your hard work will be rewarded with preferential service rates, a colleague purchase scheme, a share incentive scheme, a pension and access to training courses at the BMW Training Academy.
Similar searches: BMW, Permanent, Full-time, Sales / Customer Service, Competitive
**Retailer**
Vertu Sunderland
**Location**
Sunderland
**Salary**
£27,000 basic salary + benefits
**Starts**
17 Feb 2023
**Closes**
31 Mar 2023
**Brand**
BMW
**Contract Type**
Permanent
**Hours**
Full-time
**Business Area**
Sales / Customer Service
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