Bodyshop Advisor

**About us**
our Vertu Accident Repair Centre in Sunderland are recruiting for a Bodyshop Advisor to join our team.

We are offering a basic salary of £23,000 with an OTE of £26,000 (based on 40 hours) plus excellent company benefits

**About the Role**
The Bodyshop Advisor role is one of the most important roles in our Centre. We believe that Customer Service isn't just about providing a service - its about building long standing relationships.

Our Bodyshop Advisors act as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding. You will be responsible for setting customer expectations and keeping in touch with them throughout the repair of their vehicle, and follow-up with the customer to ensure they are happy with the service they have received. You will also be required to help with administration tasks, such as invoicing.

**About You**
For this role, we are looking for you to have previous motor trade experience, ideally from within a warranty or Bodyshop role.

**What you can expect**
We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

- 25 days holiday rising with length of service - plus bank holidays
- Access to our online rewards platform giving you cash back and discounts for multiple retailers
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity and Paternity

Job Reference: VARC00141