Client Services Officer

1 month ago


London, United Kingdom London School of Public Relations Full time

_**The Client Services Officer is in charge of coordinating the professional development courses. T**_**he role is varied and interesting and you are required to have the communication skills and confidence to build a rapport with our clients and deliver the overall administration, organising and planning of the professional of the training programmes. We are looking for someone who enjoys looking after the training needs of clients and seeing them through their learning journey. Experience in working within training and learning, as well as an interest in the PR industry, would be useful.**

**The role**:

- Managing and administrating our accredited workshops
- Planning the courses: setting the schedules, managing the calendars, arranging the bookings for scheduled and tailored programmes and booking the expert trainers
- Managing the running of the events both in-person and online
- Handling the client's enquiries, bookings and providing an excellent customer experience and managing their professional development
- Following up with client enquiries and sales leads
- Invoicing and coordinating payments with payables
- Issuing certificates
- Assisting in preparing proposals for potential clients (working with the Director of Training)
- Managing the databases, scheduling new dates, and managing the CRM systems
- Coordinating and overseeing the running of the in-person and online courses

Managing the websites and ensuring events are communicated clearly
- Creating content for monthly newsletters and blogs
- Coordinating the promotions of events with the marketing team**Skills we are looking for**:

- Experience in running and managing training events
- Technical, IT and digital know-how
- Experience in bookings and handling enquiries
- Administrative experience - using Office suite
- CRM and database experience
- Marketing and social media experience

**Personal attributes**:

- Dynamic, adaptable, friendly, and approachable
- Focused, and results-driven
- Strong written and communication skills
- Excellent interpersonal skills (this role is suitable for someone who enjoys meeting people, is friendly in communicating. engaging with our clients and expert speakers and creates a positive impression)
- Self-motivated, attention to detail and a problem-solver
- Organised, precise, with an excellent eye for detail
- Collaborative, supportive and customer-focused individual
- Comfortable dealing with different types of clients from the corporate world
- Able to manage a professional training setting
- A quick learner and able to multi-task
- Creative and a problem-solver
- Mature and reliable
- Committed, and dedicated - this role is perfect for you if you are looking for a long-term position that you can make your own
- Resilient and able to be autonomous
- Fast learner and results-orientated

Industry:
Public Relations & Communications

Employment Type
Full-time

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00 per year

**Benefits**:

- Company events
- Company pension
- Work from home

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Loyalty bonus

Ability to commute/relocate:

- LONDON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in LONDON

Application deadline: 09/02/2023
Expected start date: 20/02/2023



  • City of London, United Kingdom Client Full time

    Head of Client Services (Senior Account Manager)£70,000 - £90,000 + Uncapped Commission + Bonuses + £5,000-£7,000 Car Allowance + Training + Further Progression + Private Medical Insurance + Life Insurance + 31 Days Holiday (25 + Bank, rising to 28 + bank with length of service) + Hybrid Working + More Great BenefitsHybrid role, commutable from...

  • Programme Officer x2

    3 weeks ago


    London, Greater London, United Kingdom www.kcl.acjobs089185-programme-officer-x2 Full time

    The Programme Officer acts as the first point of contact for queries from students and academic staff within the School of Law. They must carry out detailed and accurate work that supports the delivery of our taught programmes and enables student lifecycle activities to run smoothly. With support to develop a working knowledge of regulations and processes,...


  • London, United Kingdom Bupa Full time

    **Client Services Officer** **High Street Kensington, London W8 5ED** **Hybrid working options available after probationary period** **Permanent** **£26,000 + fantastic benefits** **Full time - 37.5hrs per week (Shifts are Monday to Friday between the hours of 8am to 6pm)** **Here you’ll be welcomed. We champion diversity and we understand the...

  • Property Manager

    1 week ago


    London, United Kingdom O.T. Client Services Full time

    Our client, Morris Investment And Property Limited, specialises in industrial property management, sourcing tenants and managing estates for landowners. Are you organised, proactive, and ready for a new challenge? Our client is seeking a Property Administrator to work closely with the Director at their site located in Radlett. This role is crucial...


  • London, United Kingdom Client Full time

    Field Service Engineer £33,000 (OTE £40,000) + Home Based + Local Patch + Training + Progression + Overtime + Van + Excellent Company Benefits Home Based (Covering Inside the M25) Are you an engineer from an electromechanical background looking to develop your skills further for a rapidly growing company offering specialist training, progression and...


  • London, United Kingdom Client Full time

    Field Service Engineer £28,000 - £35,000 + Industry Training + Progression + Van + Overtime + Home Based + Excellent Company Benefits Home Based (Commutable from: Chelmsford, Cambridge, Ipswich, Luton, Oxford, Northampton, Norwich, Crawley) Are you an engineer from a mechanical or electrical background, looking to join an industry leading...


  • London, United Kingdom eFinancialCareers Full time

    The payments and cash management team delivers and supports transactional banking products and services that are provided to our corporate customers which includes: - bank accounts including current, escrow and trustee accounts available in both GBP, EUR, USD and more than 20 other currencies - execution and settlement of domestic and international payment...


  • London, United Kingdom Client Full time

    Field Service Engineer (Medical Equipment)Home Based: Central London / North London, Camden, Tottenham, Enfield, Wembley, Romford or surrounding areas £35,000 + Full Product Training + Commission + Progression + Van + Local Patch + Excellent Company BenefitsAre you a Field Service Engineer with a Electromechanical Background? Are you looking to take the...


  • London, United Kingdom Client Server Full time

    Chief Technology Officer CTO London / WFH to £120k+ Are you an experienced Chief Technology Officer / CTO looking for an opportunity to utilise your skills on a tech for good product? You could be joining a start-up tech company that is producing a SaaS platform that enables large corporate clients to discover, analyse and manage their carbon emissions,...


  • London, United Kingdom Exemplia Group Full time

    Pay Check Limited is owned byBriley Group, with support from our partner companies in the Human Resources (HR) / Payroll solutions market in the United States (Xcel HR) and India (InterPro Global). Since being incorporated in 1996,Pay Checkis proud to have built a robust and experienced senior team. They have seen every aspect of payroll regulation and...


  • London, Greater London, United Kingdom MARKET TALENT Full time

    We are working alongside a prestigious International Bank based in London who are on the search for someone to come in on a 6-month Fixed Term Contract to assist the private banking team. The role holder will be responsible for providing administrative and operational support to the Private Banking Relationship Managers and their clients. Job...

  • Client Services

    1 week ago


    London, United Kingdom Sterling Williams LTD Full time

    Sterling Williams are working alongside a Boutique Asset Management Firm, they are seeking an individual that ideally has prior experience within an Asset/Investment Management firm. This is a hybrid role with 2/3 days a week in the office. Duties of the Client Services Associate to include ·Updating and maintaining the CRM system ·Co-ordinating...


  • London, United Kingdom Workplace Plus Full time

    CompanynWorkplace Plus is a fast growing, innovative commercial property business that has become a leading provider of managed office solutions in the UK. Based in Farringdon, London Workplace Plus offers a middle ground between leased and serviced offices, providing the benefits of lower costs, security of tenure, and private space, while also managing...


  • London, United Kingdom Workplace Plus Full time €35,000

    Company Workplace Plus is a fast growing, innovative commercial property business that has become a leading provider of managed office solutions in the UK. Based in Farringdon, London Workplace Plus offers a middle ground between leased and serviced offices, providing the benefits of lower costs, security of tenure, and private space, while also managing...


  • London, United Kingdom Workplace Plus Full time

    Company Workplace Plus is a fast growing, innovative commercial property business that has become a leading provider of managed office solutions in the UK. Based in Farringdon, London Workplace Plus offers a middle ground between leased and serviced offices, providing the benefits of lower costs, security of tenure, and private space, while also managing...


  • London, United Kingdom Workplace Plus Full time

    Company Workplace Plus is a fast growing, innovative commercial property business that has become a leading provider of managed office solutions in the UK. Based in Farringdon, London Workplace Plus offers a middle ground between leased and serviced offices, providing the benefits of lower costs, security of tenure, and private space, while also managing...


  • London, United Kingdom Workplace Plus Full time

    Company Workplace Plus is a fast growing, innovative commercial property business that has become a leading provider of managed office solutions in the UK. Based in Farringdon, London Workplace Plus offers a middle ground between leased and serviced offices, providing the benefits of lower costs, security of tenure, and private space, while also managing...


  • London, United Kingdom IQ EQ Administration Services (UK) Ltd Full time

    Client Advisory Manager - Regulatory Compliance Client Advisory Manager - Regulatory Compliance IQ EQ Administration Services (UK) Ltd London, United Kingdom Client Advisory Manager - Regulatory Compliance IQ EQ Administration Services (UK) Ltd London, United Kingdom Posted 1 day ago Permanent Competitive Job Description The main purpose of...


  • London, United Kingdom Workplace Plus Full time

    Job DescriptionCompany Workplace Plus is a fast growing, innovative commercial property business that has become a leading provider of managed office solutions in the UK. Based in Farringdon, London Workplace Plus offers a middle ground between leased and serviced offices, providing the benefits of lower costs, security of tenure, and private space, while...


  • London, United Kingdom Workplace Plus Full time

    Job Description Company Workplace Plus is a fast growing, innovative commercial property business that has become a leading provider of managed office solutions in the UK. Based in Farringdon, London Workplace Plus offers a middle ground between leased and serviced offices, providing the benefits of lower costs, security of tenure, and private space,...