Head of Sales

2 months ago

Durham, United Kingdom Learning Curve Group Full time

**Vacancy Name**
- Head of Sales - Apprenticeships

**Vacancy No**
- VN3206

**Location City**
- Durham

**Description**
- Learning Curve Group are one of the UK’s most diverse and passionate training providers aiming to transform lives through learning.One of the areas we do this is apprenticeships, working with small, medium and large employers. To continue to grow our apprenticeships provision, we are recruiting for a Head of Sales to lead our Levy call centre team.

**Contract Type**
- Permanent

**Role Information**
- Learning Curve Group are one of the UK’s most diverse and passionate training providers aiming to transform lives through learning.
- One of the areas we do this is apprenticeships, working with small, medium and large employers. To continue to grow our apprenticeships provision, we are recruiting for a Head of Sales to lead our Levy call centre team.
- By providing outstanding training, motivation and leadership you will continuously work to ensure employees performance is reviewed regularly against company KPI’s. Working closely with the Apprenticeship Sales Director you will ensure the teams drive forward lead volumes in line with the company’s strategic growth plan.
- You will need these important qualities:

- Outstanding people management and inspirational leadership skills gained within a call centre environment
- The ability to motivate large teams
- An eagerness to lead from the front
- Excellent communication skills and ability to collaborate with multiple departments

**DUTIES**
- Manage, motivate and develop the Team Leaders and wider team to ensure they are delivering targets required to meet the company’s strategic growth plan.
- Ensure customer and learner experience exceeds their expectations, driving improvements where necessary
- Development of staff through regular reviews, identifying training needs, and setting objectives via the Purple People system
- Work closely with internal stakeholders to constantly review performance to drive a culture of continual improvement
- Develop ongoing robust sales training to support the development of a high-performing team
- Ensure the effective use and adoption of CRM and other platforms to support reporting and forecasting of activity
- Promote cross selling of all group services and hand off to appropriate channels where required
- Generate ad hoc and regular reports in relation to your departments output and performance
- Conduct your role in line with the behaviour aligned with our company values
- Comply with and follow all processes within The Safeguarding Policy, ensuring safely of all learners is paramount
- Comply and follow all processes within the Health and Safety Policy
- Comply and follow all processes within the IT Policy and, Data Protection and Information Security Policy
- Promote equal opportunities and recognition of diversity throughout the company
- Ensure the maintenance of confidentially and professionalism at all time
- Conduct your role in line with the company values and expected behaviours
- Promote equal opportunities and recognition of diversity throughout the company
- Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times
- Ensure confidentiality and professionalism at all times
- Provide learners, customers and colleagues with support, advice guidance as part of your everyday role
- Conduct your role in line with the company values and expected behaviours
- Promote equal opportunities and recognition of diversity throughout the company
- Comply with the Safeguarding, Prevent and Health and Safety Policies and be always vigilant to potential concerns and risks
- Always ensure confidentiality and professionalism
- Provide learners, customers and colleagues with support, advice guidance as part of your everyday role

**ESSENTIAL CRITERIA**
We love to develop our people so even if you don't meet 100% of the essential criteria, we strongly encourage you to apply.**EXPERIENCE**
- Experience as a manager in a call centre environment- Experience of coaching sales staff- Experience of driving improvement and change
Experience within the FE sector is desirable**KNOWLEDGE & SKILLS**
- Strong written and verbal communication skills- Problem-solving skills with the ability to be hands on and lead by example- Results orientated- Confident decision maker- Outstanding communicator at all levels- High level of initiative with the ability to drive change**EQUAL OPPORTUNITIES**
- Don’t just take our word for it though Our commitment to a number of covenants and pledges will show you just how serious we are about equal opportunities for all:
- Disability Confident Employer
- Armed Forces Covenant Silver
- Domestic Abuse Covenant
- Durham Enable
- Care Leaver Covenant**PURPLE PERKS**
**26 days annual leave + Bank Holidays**
We understand the gift of time, whether it’s to see your loved ones or just spending time doing the things yo

  • Sales Advisor

    3 days ago

    Durham, United Kingdom Whittard of Chelsea Full time

    **Position title** - Sales Advisor - Durham - 12 Hours**Description** At Whittard, we’re passionate about bringing luxury tea and coffee to our communities. We’ve been achieving this goal since 1886, you could be part of our story in this new Sales Advisor role at our Durham store. Joining the Whittard family, you will provide exceptional customer...

  • Temporary Sales Advisor

    3 days ago

    Durham, United Kingdom Whittard of Chelsea Full time

    **Position title** - Temporary Sales Advisor - Durham**Description** Be a Part of Something Brew-tiful! Join Our Summer Team as a Sales Advisor at our Durham store. Are you passionate about tea and ready to brew up some excitement this summer? Dive into a refreshing opportunity with Whittard of Chelsea as a Sales Advisor! We're seeking enthusiastic...

  • Head of Education, Skills and Work

    1 month ago

    Durham, United Kingdom Ministry of Justice Full time

    **Head of Education, Skills and Work - HMP Durham - 70524** **£44,332 - £53,201** **Durham**: **Background to the Role** The reoffending rate has remained broadly static at around 29% since 2010. Reoffending is costing society approximately £18bn per year and almost half of all prisoners reoffend within 12 months of release. The Prisons Strategy White...

  • Head of Education, Skills, and Work

    1 month ago

    Durham, United Kingdom Ministry of Justice Full time

    **Head of Education, Skills, and Work - HMP Frankland - 70417** **£44,332 - £53,201** **Durham**: **Background to the Role**: The reoffending rate has remained broadly static at around 29% since 2010. Reoffending is costing society approximately £18bn per year and almost half of all prisoners reoffend within 12 months of release. The Prisons Strategy...

  • Head of Trading

    7 hours ago

    Durham, United Kingdom Gillespie Recruitment Full time

    Head of Trading and RiskAre you an experienced head of trading and risk looking for a new and exciting opportunity? If so, this could be the role for you!nGillespie Recruitment are delighted to be working with our client, a leading energy provider in the UK, in their search for a Head of Trading and Risk!nThe successful candidate will lead the creation of a...

  • Head of Trading

    15 hours ago

    Durham, United Kingdom Gillespie Recruitment Full time

    Head of Trading and RiskAre you an experienced head of trading and risk looking for a new and exciting opportunity? If so, this could be the role for you!Gillespie Recruitment are delighted to be working with our client, a leading energy provider in the UK, in their search for a Head of Trading and Risk!The successful candidate will lead the creation of a...

  • Head of Trading

    6 hours ago

    Durham, United Kingdom Gillespie Recruitment Full time

    Head of Trading and RiskAre you an experienced head of trading and risk looking for a new and exciting opportunity? If so, this could be the role for you!Gillespie Recruitment are delighted to be working with our client, a leading energy provider in the UK, in their search for a Head of Trading and Risk!The successful candidate will lead the creation of a...

  • Head of Trading

    7 hours ago

    Durham, United Kingdom Gillespie Recruitment Full time

    Head of Trading and Risk Are you an experienced head of trading and risk looking for a new and exciting opportunity? If so, this could be the role for you! Gillespie Recruitment are delighted to be working with our client, a leading energy provider in the UK, in their search for a Head of Trading and Risk! The successful candidate will lead the creation of a...

  • Head of Trading

    2 hours ago

    Durham, United Kingdom Gillespie Recruitment Full time

    Head of Trading and RiskAre you an experienced head of trading and risk looking for a new and exciting opportunity? If so, this could be the role for you!Gillespie Recruitment are delighted to be working with our client, a leading energy provider in the UK, in their search for a Head of Trading and Risk!The successful candidate will lead the creation of a...

  • Head of Trading

    20 hours ago

    Durham, United Kingdom Gillespie Recruitment Full time

    Head of Trading and RiskAre you an experienced head of trading and risk looking for a new and exciting opportunity? If so, this could be the role for you!Gillespie Recruitment are delighted to be working with our client, a leading energy provider in the UK, in their search for a Head of Trading and Risk!The successful candidate will lead the creation of a...

  • Head of Trading

    11 hours ago

    Durham, United Kingdom Gillespie Recruitment Full time

    Head of Trading and RiskMaximise your chances of a successful application to this job by ensuring your CV and skills are a good match.Are you an experienced head of trading and risk looking for a new and exciting opportunity? If so, this could be the role for you!Gillespie Recruitment are delighted to be working with our client, a leading energy provider in...

  • Technical Sales Representative

    3 weeks ago

    Durham, United Kingdom GAP Group LTD Full time

    Technical Sales Representative - Durham PumpsOur team is the best in the industry - is it time for you to join us?The Role:GAP Pump Services Division provide advice, servicing, maintenance and repair for dewatering and sewerage pump applications including a large range of hoses, settlement tanks and water processing solutions.Reporting directly to the Head...

  • Technical Sales Representative

    1 month ago

    Durham, United Kingdom GAP Group LTD Full time

    Technical Sales Representative - Durham PumpsOur team is the best in the industry - is it time for you to join us?The Role:GAP Pump Services Division provide advice, servicing, maintenance and repair for dewatering and sewerage pump applications including a large range of hoses, settlement tanks and water processing solutions.Reporting directly to the Head...

  • Technical Sales Representative

    1 month ago

    Durham, United Kingdom GAP Group LTD Full time

    Technical Sales Representative - Durham PumpsOur team is the best in the industry - is it time for you to join us?The Role:GAP Pump Services Division provide advice, servicing, maintenance and repair for dewatering and sewerage pump applications including a large range of hoses, settlement tanks and water processing solutions.Reporting directly to the Head...

  • Head of Trading

    20 hours ago

    Durham, County Durham, United Kingdom Gillespie Recruitment Full time

    Head of Trading and Risk Are you an experienced head of trading and risk looking for a new and exciting opportunity? If so, this could be the role for you! Gillespie Recruitment are delighted to be working with our client, a leading energy provider in the UK, in their search for a Head of Trading and Risk! The successful candidate will lead the creation of...

  • Sales Advisor

    1 month ago

    Durham, United Kingdom Persimmon Homes Full time

    From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities...

  • Technical Sales Representative

    1 week ago

    Durham, County Durham, United Kingdom GAP Group LTD Full time

    Technical Sales Representative - Durham Pumps Our team is the best in the industry - is it time for you to join us? The Role: GAP Pump Services Division provide advice, servicing, maintenance and repair for dewatering and sewerage pump applications including a large range of hoses, settlement tanks and water processing solutions. Reporting directly to...

  • Technical Sales Representative

    4 weeks ago

    Durham, County Durham, United Kingdom GAP Group LTD Full time

    Technical Sales Representative - Durham Pumps Our team is the best in the industry - is it time for you to join us? The Role: GAP Pump Services Division provide advice, servicing, maintenance and repair for dewatering and sewerage pump applications including a large range of hoses, settlement tanks and water processing solutions. Reporting directly to...

  • Sales Advisor

    1 month ago

    Durham, United Kingdom Persimmon Homes Full time

    From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities...

  • Sales Administrator

    4 days ago

    Durham, United Kingdom Hudson Outsourcing Ltd Full time

    **The Company** Hudson Outsourcing is a global outsourcing firm with over 2,000 clients, spanning 40 countries and with 50+ staff. It's an exceptionally busy and important time for Hudson so we’re looking for exceptional personnel who want to grow their careers alongside the growth of the company. **The role** We’re looking for someone who can provide...