Sales Consultant
3 days ago
**Job Title**: Sales Consultant
**Location**: Bristol
**Salary**: £10 - £11 per hour
**Job Type**: Part time, Permanent
**Part-time Hours**: 24 - 32 Hours per week
Mandarin Stone is a leading importer of natural stone and porcelain products in the UK. We are a family run business that has grown into a very successful and reputable company within the industry. Our Head Office is based in the beautiful Wye Valley in the Welsh border town of Monmouth We have 14 inspirational showrooms across the UK and are currently recruiting for a Sales Consultant in our Bristol Showroom.
**The Role**:
The main purpose of this role is to provide customer service and support for clients, guiding them through the buying process right from the first visit through to advice on laying the tiles once delivered with a truly consultative approach.
**Duties include**:
- Providing a high level of customer service throughout the sales journey
- Ascertain customers' needs and requirements and provide add on sales opportunities
- Building client relationships; following through the sale from the initial enquiry, securing the order and organising delivery
- To offer product and technical advice
- Work as part of a fast paced and close team
- Maintaining high presentation standards within the showroom
- Liaise with other Head Office to keep customers informed of their order status
**About you**:
You do not need prior industry experience before you join as we provide a comprehensive training programme to familiarise you with our product range. Having a creative flair with an eye for colour would be an advantage.
**Benefits**:
In return Mandarin Stone offers a competitive salary and great working conditions in a non-target driven environment with the emphasis on customer service.
Our benefits package includes:
- 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service
- An additional holiday for your birthday each year after qualifying service of one year
- Public / Bank Holidays and Christmas Eve off
- Access to our Employee Assistance Programme
- Cycle to Work Scheme
- Optional Pension Scheme
- Death in Service
- Private Health Care after five years' service
- Employee Discount
- Travel costs when travelling beyond your remit
**Additional Information**:
Part time hours of work are 9.30am - 5.30 pm on 3 to 4 days per week, which includes working every Saturday. You will be required to work additional hours as necessitated by the needs of the business, during busy periods and to cover leave. We are closed on Sundays and Bank Holidays.
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