Customer Service Advisor

3 days ago


Amersham, United Kingdom Advancing People Full time

**Advancing People - Multilingual Recruitment Specialists are now recruiting for a German & Polish Speaking Customer Service Advisor for their client on a remote basis - Life Sciences**

Roles & Responsibilities:

- Establishing and maintaining effective communication with appropriate individuals throughout the process such as Regional Service Managers, Field Service Engineers, Service Sales, Finance and Sales teams
- Opening of service requests, dispatching corrective repairs/preventative maintenance work orders in a timely manner
- Invoicing of service interventions
- Dispute Handling
- Management of service requests
- Invoicing of service requests
- Closing service requests

Person Specification:

- Fluent in German & Polish
- Strong customer focus and professional approach
- Excellent communication skills, both oral and written
- Ability to work effectively as part of a team
- Good computer skills
- Positive "can do" attitude

This is a full time permanent position offering an annual basic salary of up to **£31,000** + attractive company benefits

This is a remote / Work from home position. If successful you would need to commute to Amersham, Buckinghamshire on occasion

Monday - Friday

Advancing People - Multilingual Recruitment Specialists

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.



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