Receptionist

6 months ago


Milton Keynes, United Kingdom Oxford Health NHS Foundation Trust Full time

We are looking for a flexible, enthusiastic, well-motivated person capable of working in a busy and challenging environment as part of the reception team.

Duties will include controlling access to and egress from the buildings via secure airlock, dispensing security keys, liaising with the general public and dealing with telephone enquiries. You will be required to liaise with staff at all levels and to demonstrate a dedicated approach in providing a high-quality service.

You will be required to work 5 shifts over 7 days. These are day shifts (Early 06.30-14.30 and Late 14.00 - 22.00) and will incorporate some weekends.

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

**Our values are**: “Caring, safe and excellent”

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Responsible for security at the airlock entrance - including signing in visitors and patients on and off the unit, ensuring contraband items are put in lockers at the entrance and maintaining general unit security.

To provide a safe, polite and efficient reception service to visitors and staff.

To maintain working relationships with statutory and non-statutory groups connected with the care of the mentally ill, staff of Oxford Health NHS Foundation Trust and of other Trusts and hospitals, users and carers of the service, general public and other professionals.

**Please note**:

- New starters have a 6 month probationary period. This, together with the induction process aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.
- Employees are expected to undertake mandatory and statutory training related to their role.
- Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.

Please see the job description and person specification attached to this advert for more information on the job role.


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