IT Trainer Law Firm

4 days ago


London, United Kingdom The Legists Ltd Full time

A new exciting role as an IT Trainer is now open within the London office of a highly US law firm. This is a brand-new role reporting into the Associate Director of Technology Training. The purpose of this role is to design and deliver an IT training serviceto users of the firm's IT systems in the London office. This role would also liaise with the US offices and international offices to ensure cohesive training firm wide.
Key responsibilities for the IT Trainer will include:

- Deliver IT induction training to new starters, as well as up-skilling training to existing employees and IT users via classroom, one-to-one, webinar, workshops and e-learning methods
- Plan and organise ongoing training events based on training needs analysis
- Develop training material, documentation, quick tips and/or best practice guides liaising with the other offices to ensure a seamless approach and utilise existing templates and materials
- Research and test Firm approved software for desktop and/or mobile devices, as required
- Attend weekly and/or monthly training department meetings, and others as needed
- Participate in IT projects that have a training requirement and assist in deployments with timely training programs and/or materials
- Provide ad-hoc training support to users
- Learn, test and monitor new system updates and changes
- Assist in identifying future learning needs within the business
- Effectively maintain training records and material
- Keep abreast of new training solutions
- Able to learn new systems or improvements to current software as required
- Support the wider IT team as required



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