Patient Experience and Nutritional Supervisor

3 weeks ago


Keighley, United Kingdom AGH Solutions Ltd Full time

Are you looking for a role that is rewarding, a role that gives you the satisfaction of knowing you’ve made a difference to someone’s day? Then we may have the role for you.

Our Patient Catering Team is currently going through a period of transformation, and to support this, we are now recruiting for an additional colleague to join our Supervisory team on a permanent basis.

Our Catering Team are passionate about our patients experience, and developing our service to meet the needs of our patients, colleagues and service users, but also that we work collaboratively with internal and external stakeholders, building upon the trusts foundations and right care values.

You will play an active part in enhancing our Patients and Colleagues Experience, To ensure service delivery and data / information is managed effectively, and that the service is maintained to our service level agreements.

The role will also include, supporting the onboarding of new colleagues, including local induction, training, and delivery of recurrent training of catering colleagues, meal time assurance checks, first line management of a team of catering colleagues which includes patient dining colleagues and our ward based hostess and housekeeper colleagues.
- To ensure the Company’s statutory regulations regarding hygiene, food safety, health and safety and cleanliness in the kitchen and ancillary areas are complied with in all tasks undertaken by staff and by visitors..
- To provide high personal standards of performance, hygiene and appearance
- Exchange information with catering staff in relation to rotas, catering service and training matters. This is to include:

- Ensuring staff know the menu being served
- Portion size of the dishes
- Presentation
- Ensuring correct uniform and friendly and courteous manner to customers

AGH Solutions Ltd was incorporated on 1 September 2017 as a registered company limited by shares. The sole shareholder is Airedale NHS Foundation Trust.

AGH Solutions is a wholly owned subsidiary of the Trust and provides a fully managed suite of healthcare facilities for use by the Trust. AGH Solutions provides value to the Trust through its specific service offer and through its ability to manage developments and operational risk for the Trust and other parties, enabling the Foundation Trust Board to focus on clinical matters.

Airedale hospital is one of a small number of hospitals constructed entirely from aerated concrete and is seeking to access the Government’s new hospital programme. If the bid is successful, it will be a defining moment for the hospital and the community.

AGH Solutions is an ambitious company and wants to expand its services beyond the hospital walls and into the local region. The company has developed a business growth strategy for 2020-2025 and is seeking a Non-Executive Director that can drive the delivery of these ambitious goals.

Benefits include

26 days holiday a year + Bank Holidays (pro rata)

24/7 access to Employee Assistance Line

Options to buy and sell annual leave

Access to 4 Staff Networks - Enable, Gender, Race Equality and Rainbow Networks

Onsite Children’s Nursery

Access to NHS Discounts

For further information and full details of the job role please see the attached job description and person specification.



  • Keighley, United Kingdom AGH Solutions Ltd Full time

    Are you looking for a role that is rewarding, a role that gives you the satisfaction of knowing you’ve made a difference to someone’s day? Then we may have the role for you. Our Patient Catering Team is currently going through a period of transformation, and to support this, we are now recruiting for an additional colleague to join our Supervisory team...


  • Keighley, United Kingdom Millies Wolfheart Full time

    We currently have an exciting opportunity available for an Animal Nutritional Advisor, specialising in canine nutrition. Typical tasks will vary but will include some of the following: Providing advice on nutrition to customers Help formulating diets and rations to maximise growth, development, reproduction, health and/or performance Researching the...


  • Keighley, United Kingdom Optimum Patient Care Full time

    Optimum Patient Care are looking for Health Care Assistants to join our research team. This will involve direct contact with the participants, assisting the clinical research team with performing assessments, data collection, data entry and participant management. You will support with the performance of clinical trial related duties and procedures and play...


  • Keighley, United Kingdom Airedale NHS Foundation Trust Full time

    If you would like a supportive and professional department in which to develop a career in nutrition and dietetics, we have the post for you. We are looking for an enthusiastic dietetic assistant to join our team of dietitians, Dietetic Assistant Practitioner, Senior Dietetic Assistant, Nutrition Nurse, and administrative staff. The post is within the adult...

  • Catering Assistant

    2 weeks ago


    Keighley, United Kingdom AGH Solutions Ltd Full time

    **Please be aware that due to the nature of this role, you will need to be 18 or over to be considered for this role** Are you looking for a role that is rewarding, a role that gives you the satisfaction of knowing you’ve made a difference to someone’s day? Then we may have the role for you. Our Patient Meal Service team based within the Catering Team...

  • Catering Assistant

    7 days ago


    Keighley, United Kingdom AGH Solutions Ltd Full time

    Are you looking for a role that is rewarding, a role that gives you the satisfaction of knowing you’ve made a difference to someone’s day? Then we may have the role for you. Our Patient Meal Service team based within the Catering Team of AGH Solutions, a wholly owned subsidiary of Airedale NHS Foundation Trust are now looking for additional Catering...

  • Catering Assistant

    4 weeks ago


    Keighley, United Kingdom AGH Solutions Ltd Full time

    Are you looking for a role that is rewarding, a role that gives you the satisfaction of knowing you’ve made a difference to someone’s day? Then we may have the role for you. Our Patient Meal Service team based within the Catering Team of AGH Solutions, a wholly owned subsidiary of Airedale NHS Foundation Trust are now looking for additional Catering...

  • Catering Assistant

    3 weeks ago


    Keighley, United Kingdom AGH Solutions Ltd Full time

    Are you looking for a role that is rewarding, a role that gives you the satisfaction of knowing you’ve made a difference to someone’s day? Then we may have the role for you. Our Patient Meal Service team based within the Catering Team of AGH Solutions, a wholly owned subsidiary of Airedale NHS Foundation Trust are now looking for additional Catering...


  • Keighley, United Kingdom Airedale NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Specialist Dietitian to join the Nutrition and Dietetics service at Airedale NHS Foundation trust, to lead and develop our adult outpatient service including the Offender Health dietetics service. The post will offer you a range of clinical experience in adult dietetics. The main responsibilities will be: - To lead...

  • Catering Assistant

    1 week ago


    Keighley, United Kingdom AGH Solutions Ltd Full time

    Are you looking for a role that is rewarding, a role that gives you the satisfaction of knowing you’ve made a difference to someone’s day? Then we may have the role for you. Our Patient Meal Service team based within the Catering Team of AGH Solutions, a wholly owned subsidiary of Airedale NHS Foundation Trust are now looking for additional Catering...

  • Catering Assistant

    4 weeks ago


    Keighley, United Kingdom AGH Solutions Ltd Full time

    1x Part Time - 22.5 hours 3 days from 7 between 0700-2000 - this role will cover picking and packing our patient meals, full training will be given, however please be aware that you will be lifting items, ordering, and have frequent entry to our freezers. 1x Part Time - 22.5 hours 3 days a week between 0700-2000 1x Part Time - 14.5hrs a week 4 days from 7...


  • Keighley, Bradford, United Kingdom Airedale NHS Foundation Trust Full time

    The Patient Flow team has day to day operational responsibility for providing the safe management of patient flow pathways across the hospital. You will be involved in supporting the smooth running of all aspects of capacity management and help to ensure a seamless patient journey, to enable the Trust to meet the key strategic and operational objectives,...


  • Keighley, United Kingdom Modality Partnership - AWC Division Full time

    **Modality Partnership AWC Division** has full time vacancy for a Patient Services Assistant (Receptionist). The postholder will work across sites within the AWC Division of the Modality Partnership at Holycroft and Farfield Surgery. We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment, Accountability, Respect...

  • Housekeeper Grade A

    7 days ago


    Keighley, United Kingdom AGH Solutions Ltd Full time

    Are you looking for a role where you can make a difference to those who are ill, and help clinical colleagues, then we may have the role for you! Our Housekeepers are part of the Catering Team within AGH Solutions, a wholly owned subsidiary of Airedale NHS Foundation Trust, and we are now looking for caring, committed & flexible colleagues to join our...

  • Bank Housekeeper

    3 weeks ago


    Keighley, United Kingdom AGH Solutions Ltd Full time

    Are you looking for a role where you can make a difference to those who are ill, and help clinical colleagues, then we may have the role for you! The role of Housekeeper is challenging, but very rewarding, and one where you are in the enviable position of being able to take time to speak with our patients, and help with their recovery by offering our...


  • Keighley, Bradford, United Kingdom Modality Partnership Full time

    Modality Partnership AWC Division has a full-time vacancy for a Patient Services Assistant (Receptionist). The postholder will work at one of the various sites within Modality AWC Division.We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment, Accountability, Respect and Excellence.This job is suitable for...

  • Housekeeper (Grade A)

    4 weeks ago


    Keighley, United Kingdom AGH Solutions Ltd Full time

    If you are looking for a role to make a difference to our patients, and help clinical colleagues, this may be the role for you! Our Housekeepers are part of the Catering Team within AGH Solutions, a wholly owned subsidiary of Airedale NHS Foundation Trust, we are looking for caring, committed, and flexible colleagues to join our current ward based...


  • Keighley, Bradford, United Kingdom Modality Partnership Full time

    Modality Partnership AWC Division has full time vacancy for a Patient Services Assistant (Receptionist). The postholder will work across sites within the AWC Division of the Modality Partnership at Holycroft and Farfield Surgery.We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment, Accountability, Respect and...

  • Dietetics Team Leader

    2 weeks ago


    Keighley, Bradford, United Kingdom Airedale NHS Foundation Trust Full time

    The home enteral feeding team within the Nutrition and Dietetics Service provides dietetic support to adults requiring home enteral feeding. We work in hospital and community settings throughout Airedale, Wharfedale and Craven. We are committed to providing a comprehensive and patient centred service to our patients. The service operates core hours of...


  • Keighley, Bradford, United Kingdom AGH Solutions Ltd Full time

    AGH Solutions is a wholly owned subsidiary of Airedale NHS Foundation Trust and provides Estates, Facilities and procurement services for the Trust. We are looking for an Estates Maintenance Supervisor to join our team.We are looking for a highly motivated and professional individual capable of working well within our current Estates team who can coordinate...