Customer Fulfilment

4 weeks ago


Bourne, United Kingdom Sophie Allport Full time

**CUSTOMER FULFILMENT**

**Bourne, PE10 | Permanent | Full-time**

**Overview**

We have a full-time vacancy for someone to join our **Customer Fulfilment Team**. Although duties will vary, the main focus for this role will be accurately and carefully picking and packing orders for our trade customers, as well as retail customer orders. In addition, we are looking for someone that is able and confident to drive our Company vehicles (cars and van) for the purpose of shop replenishment deliveries.

**All About You**

The Customer Fulfilment Centre is our biggest department so you will need to relish working in a supportive and dynamic team. You will thrive in a busy and engaging environment, have excellent attention to detail and be truly customer focused. This is a varied role working across many functions within a busy team and so a “can-do” and helpful attitude is essential.

**Key Responsibilities**
- Picking orders from our full product range.
- Confidently using our Pick Pack Despatch (PPD) system to pack and despatch customer orders.
- Maintaining packing standards so that orders reach our customers beautifully presented, safely and in line with our sustainability standards.
- Completing deliveries for events e.g. Chelsea Flow Show, Wimbledon, as required.
- Accurately processing customer orders for trade & retail customers.
- Processing and delivering weekly Shop replenishment orders.
- Consistently achieving daily packing expectations.
- Keeping the warehouse clean, tidy and organised.
- Keeping informed on all relevant risk assessment and adhere to all Health & Safety measures in place.

**Experience, Requirements & Attributes**
- Experience operating forklift vehicle.
- A full, clean UK driving licence is essential for this role as there will be driving responsibilities to cover.
- Ability to drive a van (3.5 tonne) is essential for this role.
- Fantastic organisation skills.
- Flexible and reliable.
- Basic numeracy & English skills.
- A strong work ethic and self-motivated.
- Responsible and able work alone.
- Confident using IT systems.
- Previous experience working in a warehouse would be an advantage but not essential as we will ensure you are fully trained.

If this sounds like the perfect job for you, we'd love to hear from you

**Job Types**: Full-time, Permanent

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

Application question(s):

- Please confirm that you are able to drive a 3.5-tonne vehicle

Licence/Certification:

- UK Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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