Senior Customer Relationship Specialist

3 weeks ago


London, United Kingdom Brite Recruitment Ltd Full time

**SENIOR CUSTOMER RELATIONSHIP SPECIALIST**

**LONDON**

**£35,000 - £40,000**

**12 MONTH FTC**

A thriving Financial Institution is looking for **Senior Customer Relationship Specialist**to join their fast-paced, exciting team based in London on a 12month FTC. You will be supporting the sales team, whilst creating and maintaining a good rapport with customers, sales, and suppliers to ensure excellent, high levels of service.

**BENEFITS**

Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more

**RESPONSIBILITIES**

As a **Senior Customer Relationship Specialist** your key duties will include:

- Updating systems with relevant and accurate information
- Supporting the Sales team when required
- Providing support with processing of new proposals, including checks on AML and Credit
- Processing deposits and initial payments on the system
- Ensuring all relevant internal checks and reviews are completed accurately and in line with company procedures
- Providing welcome packs and offer letters in a timely and efficient manner

**REQUIRED SKILLS & EXPERIENCE**

To be considered for the role of **Senior Customer Relationship Specialist,** you must have:

- Proven experience in a regulatory environment
- 3+ years or experience in a Senior position working with documentation i.e., compliance, risk, onboarding of clients, AML checks etc.
- Excellent communication and relationship building skills
- Strong attention to detail and accuracy skills
- Experience using CRM Systems
- Ability to multi-task and prioritise during busy periods
- Ability to work independently as well as part of a team

**NEXT STEPS**

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