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Senior Gp Receptionist
2 weeks ago
Corporation Road Surgery is under new management. However, we will still be delivering the same exceptional, patient focused service and working hard to develop the practice even further. With this being our main priority, we are looking for an excpetional, experienced Senior Receptionist to join the family centric practice on a part time basis.
The Senior Receptionist role is to supervise, coordinate and guide the Reception Team & liaise with Practice Manager to ensure the smooth running of the Reception area. You will act as the focal point of communication between our patients and Clinicians.
You **MUST** have extensive experience of working as a GP Receptionist before and be able to demonstrate the following:
- Efficienct running of appointments system and monitoring the flow of patients into consulting and treatment rooms.
- Ensure that patients without appointments, but who need URGENT consultation, are triaged appropriately and seen
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensuring all procedures are completed.
- Advise patients of relevant charges for private services, accept payment and issue receipts for same.
- Taking requests for home visits, taking messages and recording them ensuring that they reach the appropriate person
- Making other telephone calls as requested
- Respond to all queries and requests for assistance from patients and other visitors.
- Ensure that requests for prescriptions are actioned within one working day.
- Ensure reception and waiting areas are kept neat and tidy.
You must have experience of supervising and directing a team, balancing changing priorities with getting the day job done and working autonomously.
**Job Types**: Part-time, Permanent
Part-time hours: 16.5 per week
**Salary**: £11.50 per hour
**Benefits**:
- Company pension
- Employee discount
- Store discount
Schedule:
- Monday to Friday
Ability to commute/relocate:
- CARDIFF: reliably commute or plan to relocate before starting work (required)
**Experience**:
- GP Receptionist: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: One location
Application deadline: 07/01/2023
Expected start date: 23/01/2023
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