Senior Receptionist

6 months ago


Cardiff, United Kingdom The Corporation Road Surgery Full time

You MUST have extensive experience of working as a GP Receptionist before and be able to demonstrate the following: Efficient running of appointments system and monitoring the flow of patients into consulting and treatment rooms. Ensure that patients without appointments, but who need URGENT consultation, are triaged appropriately and seen Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensuring all procedures are completed. Advise patients of relevant charges for private services, accept payment and issue receipts for same. Taking requests for home visits, taking messages and recording them ensuring that they reach the appropriate person Making other telephone calls as requested Respond to all queries and requests for assistance from patients and other visitors.

Ensure that requests for prescriptions are actioned within one working day. Ensure reception and waiting areas are kept neat and tidy.


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