Weekend Supervisors
4 days ago
**Weekend Supervisors - Didsbury and Sale**
**Greater Manchester**
**£9.50 - £11.00 per hour**
We pride ourselves on providing both our schools and community users with the best-in-class customer service and client journey. As a weekend supervisor you will be the heartbeat of what we offer on the ground. You are the face of the company, the friendlywelcome when users arrive, to their departure following the use of the venue, and everything in-between.
We are looking for customer focused weekend supervisors to join and lead our small, on-site teams at our venues in the area. It's essential you can problem solve and use your initiative to ensure our clients are happy with the service they receive whilst atour venues.
The expectation of the weekend supervisor is to be flexible and to successfully lead a small on-site team including a contracted cleaning team. The role suits somebody who is punctual, organised, and reliable, whilst confident in communicating and welcomingthe public.
Shifts are outside of school hours and will be weekends (Saturday and Sunday) between the hours of 8am - 8pm.
General responsibilities include:
*Meeting and greeting clients and administering check-ins before use we pride ourselves on a warm and friendly welcome to all venue users.
*Providing front desk services to guests and ensuring all guest enquiries are dealt with in a friendly and professional manner, guaranteeing guest satisfaction and escalating to your line manager if required. This can-do attitude is essential to meeting ourcustomer and venue needs.
*Ensuring all facilities are open, clean, clear and safe to use before each client arrives on site. - we have high service standards and attention to detail.
*Ensuring all health and safety, risk assessments and company policies and procedures are always adhered to a non-negotiable in sports and activity. It's essential we ensure we provide a safe environment for all.
*Ensuring that all facilities are clean and tidy, ready for the next school day, and left secure before leaving. Venues are the king of the castle It is essential we ensure the facilities are ready for school use before we leave, and the site is securely lockeddown.
Qualifications and Education Requirements:
Experience within the sport and leisure industry, cleaning or front of house customer service is desirable but not essential.
Essential:
*Must be able to work weekends
*Must live within 30 mins commute of the venue.
*Must be 18 years old or above.
**Job Types**: Part-time, Permanent
**Salary**: £9.50 - £11 per hour
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