2nd Line IT Technician

1 month ago


Cheltenham, United Kingdom Hays Specialist Recruitment Limited Full time

2nd Line IT Technician - 3 Month Contract - Day Rate - £140 - £160 (Inside IR35) Cheltenham - On site
Your new company
Our client are a world-wide Manufacturing organisation, who are seeking a 2nd Line IT Technician to join their desktop team. This position will be based out of their Cheltenham Headquarters. The likelihood of this role extending past this initial 3 months isalso high.
Your new role
You will play a key role as part of the technical infrastructure within the business as well as being able to work collaboratively as part of a team to drive the business forward. Being a 2nd Line technician you will work towards hardware installation, testingand trouble shooting activities around the site. As well as support to handle tickets escalated from the service desk team and ensuring KPIS are met to exceed the standard of the business.
What you'll need to succeed
- Hands on experience and knowledge in an enterprise environment
- Migration, deployment, support and troubleshooting client side hardware
- Server administration and troubleshooting
- Evidence of effectively deal with escalated tickets
- Prior experience implementing various systems/software
- Support and maintenance of O365 services
- Monitor the health of the platform

What you'll get in return
A rewarding contract with a competitive daily rate and a strong chance of extension following the initial contract term. You will have the ability to work within a major change and digital transformation environment. It will also provide good experience forthose wishing to work with public sector organizations in the future.
Flexible working options available.
What you need to do now
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.


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