2nd Line IT Support Engineer
1 month ago
2nd Line IT Support Engineer - £40,000 - Reading - Unbelievable Benefits
**Role**: 2nd Line IT Support Engineer
**Location**: Reading
**Salary**: £30,000 - £40,000 + Unbelievable Benefits
**Responsibilities**:
- Troubleshoot and resolve technical issues
- Respond to user requests and provide advice on technical solutions
- Monitor and maintain the IT systems to ensure optimal performance
- Analyse and diagnose technical problems and implement solutions
- Identify areas for improvement and develop strategies to improve efficiency
**Requirements**:
- Proven experience as an IT support engineer or similar role
- Must have 2+ years in an MSP environment
- Knowledge of Windows Server, Azure, Hyper-V, O365 and Networking(DNS,DHCP,TCP/IP)
- Knowledge of system administration and network configuration
- Knowledge of computer hardware and software
- Strong problem-solving and troubleshooting skills
- Ability to work independently and as part of a team
- Excellent written and verbal communication
**Benefits**:
- Hybrid Working
- 25 Days Holiday
- Paid For Certifications
- Great Working Environment
- Much More
This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support
Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
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