Policy Wordings Specialist

3 weeks ago

Maidstone, United Kingdom Munich Re Speciality Group Ltd Full time

**Policy Wordings Specialist **(M/F/d)****:
Do you have a passion for detail and looking for a new challenge?

**Location**
Maidstone, United Kingdom

Within the MRSI UK business unit, you will be responsible for;
- creating, reviewing and updating policy wordings for existing and future lines of business, specifically for the brand of NMU;
- establishing and maintaining controls to ensure
- a consistent approach to the drafting of wordings and clauses, and
- compliance with Consumer Duty and other regulatory requirements.

Your job
- Lead the development of new policy wordings, IPIDs, clause libraries, schedule templates (manual and electronic) plus any other documentation or forms for existing classes or for new lines of business, including proof reading and critical review.
- Lead the periodic review, improvement, updating and maintenance annually (or as required, if sooner) all versions of all policy wordings for all classes, and associated IPIDs, clause libraries, schedule templates (manual and electronic) plus any other documentation or forms, including in response to legal or regulatory changes.

In collaboration with the Head of Marine and Specialty and the Underwriting Managers, manage and prioritise the associated timelines, milestones and deadlines.
- Develop and maintain (or oversee the work of others) procedure manuals for items (1) & (2), including recording the rationale for decisions or choices made.
- Oversee the maintenance of a record of all versions of items (1) - (3), including start and end dates for their validity, and liaising with internal and external IT colleagues in this regard.
- Manage a log of all changes identified as being required between creation and every subsequent review, and ensure that it is acted upon.
- Peer review and constructively challenge the specification of question sets produced by Lines of Business.
- Work with the Underwriting Managers in benchmarking wordings and TCF best practice.
- Peer review and constructively challenge marketing collateral produced by Lines of Business and/or Commercial.
- Act as a reference point for wording-related queries from team members and underwriters, adding value and enhancing their knowledge and understanding in the process.
- Drive forward good Conduct across the business, to deliver the best outcomes for customers / policyholders, in accordance with Consumer Duty and other applicable regulatory obligations.
- Understand all appropriate lines of escalation and the responsibilities of the Product Conduct Risk Strategy Group (PCRSG), Underwriting & Claims Sub Committee (UCSC), ExCo and Board for Conduct Risk.
- Undertake any other reasonable duties as and when required.

You are required to comply with the PRA and FCA conduct rules:

- Acting with honesty and integrity at all times
- Acting at all times with due care, skill and diligence
- Being open and honest with the FCA, the Prudential Regulation Authority (PRA) and all UK regulators at all times
- Always paying due regard to the interests of customers and always treat them honestly and fairly
- Observing proper standards of market conduct at all times

**Profile**:
Knowledge
- A thorough technical understanding of at least one of the classes written by MRSI UK, ideally NMU, or property and casualty business, and an appreciation of all those classes and the differences between them.
- A detailed understanding of policy wording construction and policy schedule design, and current best practice and trends in relation to both of these.
- A good understanding of relevant insurance law.
- A good understanding of how delegated underwriting authorities operate.
- An appreciation of the insurance regulatory landscape, including the peculiarities of the Lloyd’s market and Lloyd’s Europe.

**Skills**:

- The ability to work independently (or with mínimal supervision, where appropriate).
- Excellent communication skills, particularly written English.
- Policy document drafting, particularly the avoidance of ambiguity.
- Policy document critical review, with a keen eye for detail.
- The ability to explain technical concepts in a way that can be readily understood.
- Organisation, including time and resource management.
- Problem solving.
- Relationship building.

About us

MRSG UK Services Limited is the employing entity for staff supporting the business activities of Munich Re Syndicate Limited (MRSL), Munich Re Specialty Group Limited (MRSG), Groves, John & Westrup Ltd (GJW), NMU (Specialty) Ltd (NMU) and Roanoke International Brokers Limited (RIBL).

As well as operating in the Lloyd’s of London market, we conduct our business via a global network of service companies, with offices located in the UK, Ireland, the United States, Asia, including Hong Kong, Singapore, Labuan and Dubai. We are also represented in Lloyd’s China.

Our group of companies provide solutions covering Casualty, Marine & Cargo, Energy & Aerospace, Cyber, Political Violence, Trade Credit and Propert

  • HR Employee Experience Specialist

    2 weeks ago

    Maidstone, United Kingdom Sirius Search Full time

    Would you like to bring your in-depth knowledge of HR operational services/support to a Global business? Would you be capable of impacting results in a wider EMEA people services function whilst adding value at a local level? This is an exciting new role where you will provide HR-specific employee support through efficient resolution and determine best...

  • Global Trade Compliance Specialist

    7 days ago

    Maidstone, United Kingdom Electus Recruitment Solutions Ltd Full time

    Salary-: - £50000 - £55000 per annum- Location-: - Maidstone, Kent, South East, EnglandYour experience within Trade Compliance will prove a vital asset to my client. Moving into a new phase of projects, they can offer you work variety and the opportunity to work on exciting and dynamic projects. You will be responsible for ensuring that all regulatory and...

  • German Speaking Finance Manager

    4 weeks ago

    Maidstone, United Kingdom Language Matters Full time

    A German speaking Finance Manager is currently needed to join one of the world's leading specialist audio brands. The salary range is £50,000-60,000 per annum. You would be working from on a hybrid model from the office based in Maidstone in Kent, from 8.30AM to 5.30 PM from Monday to Friday. **Your responsibilities will include**: - Managing end to end...

  • HR Employee Experience Specialist

    5 days ago

    Maidstone, Kent, United Kingdom Sirius Search Full time

    Would you like to bring your in-depth knowledge of HR operational services/support to a Global business? Would you be capable of impacting results in a wider EMEA people services function whilst adding value at a local level? This is an exciting new role where you will provide HR-specific employee support through efficient resolution and determine best...

  • Maintenance Multi Skilled Operative

    6 days ago

    Maidstone, United Kingdom Hays Specialist Recruitment Limited Full time

    Multi Traders wanted in Kent area for temp or perm roles Multi Skilled Technician (Multi Trader) Temp or Perm Salary Negotiable No qualifications needed Must be able to drive Enhanced DBS required Position Overview The purpose of this role is to provide a delivery of facilities support services, on our clients site. The role will be responsible for carrying...

  • Cau Booking Clerk

    4 days ago

    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    We are seeking an organised and enthusiastic individual to work in our General Surgery Clinical Admin Unit based at Maidstone Hospital. This is an excellent opportunity for an enthusiastic individual to gain experience in booking patients for surgery, outpatient appointments and dealing with patient queries as part of a busy department based in a large...

  • MRI Specialist Radiographer

    3 weeks ago

    Maidstone, Kent, United Kingdom InHealth Full time

    Senior MRI Radiographer Starting from £37,000 depending on experience Hours: Monday-Sunday 3 x 12 hour shifts between 7am and 9pm typically We are looking for a Senior MRI Radiographer to join our Radiography Department in XXXXX. As a Senior MRI Radiographer you will be responsible for ensuring our patients receive the best standard of care while...

  • Ophthalmology Support Secretary

    4 weeks ago

    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    An exciting opportunity has arisen for a Band 3 Support Secretary within the Clinical Administration Unit for the Ophthalmology department. This post will be based at Tunbridge wells but may require cross site cover between our two sites. A good range of secretarial skills, including knowledge of medical terminology, audio word-processing etc is required....

  • Account Manager/Executives

    3 weeks ago

    Maidstone, Kent, United Kingdom Stride Resource Management Ltd Full time

    Competitive base salary Generous Pension and benefits package Specialist team focus with continued support for personal development Support and funding for further qualifications Advise clients during renewals, build key stakeholder relationships, and deliver exceptional service. Collaborate with the management team to meet business objectives and...

  • Customer Service Advisor

    1 week ago

    Maidstone, United Kingdom New Appointments Group Full time

    We are looking for a Customer Service Advisor to join one of our clients in Maidstone. You will be the first point of contact providing an excellent service. You will speak to a wide range of customers with different needs and are required to risk assess each one and book in visits within the agreed timeframes.You will be experienced in handling all types of...

  • Administrator

    4 weeks ago

    Maidstone, United Kingdom Kent and Medway NHS and Social Care Partnership Trust Full time

    **You must have the following**: - Excellent secretarial, organisational, and keyboard skills - Good knowledge of MS Office packages, particularly Excel and PowerPoint - Working to tight deadlines, and changing and challenging situations, whilst maintaining attention to detail - Experience with face-to-face customer service - Have a polite telephone manner...

  • Customer Service Advisor

    7 days ago

    Maidstone, United Kingdom New Appointments Group Full time

    We are looking for a Customer Service Advisor to join one of our clients in Maidstone. You will be the first point of contact providing an excellent service. You will speak to a wide range of customers with different needs and are required to risk assess each one and book in visits within the agreed timeframes. You will be experienced in handling all types...

  • Trainee Service Administrator Mechanic

    7 days ago

    Maidstone, United Kingdom Ernest Gordon Recruitment Limited Full time

    **Trainee Service Administrator (Mechanic)** **£20,000 - £25,000 + Full Training + Progression + Company Benefits** **Maidstone** Are you an Administrator or similar looking for a stable, permanent role within a well-established Transport company known for their great working environment, who look after their people, offer full industry training and the...

  • Customer Service Advisor

    1 week ago

    Maidstone, United Kingdom New Appointments Group Full time

    We are looking for a Customer Service Advisor to join one of our clients in Maidstone. You will be the first point of contact providing an excellent service. You will speak to a wide range of customers with different needs and are required to risk assess each one and book in visits within the agreed timeframes.You will be experienced in handling all types of...

  • Supply Chain

    3 weeks ago

    Maidstone, Kent, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Logistics Coordinator (12 month FTC) Monday-Friday My client is looking for a Logistics Coordinator to join their team! If you have previous experience as a Logistics Coordinator or a similar role, and are looking to join a reputable company , then LOOK NO FURTHER! You will be responsible for Material and Warehouse duties ensuring that all...

  • Combustion Engineer

    3 weeks ago

    Maidstone, United Kingdom Hays Construction and Property Full time

    We currently have a vacancy for a Combustion Engineer to work across Kent. Job Ref: (phone number removed) Job Title: Site Manager Location: Kent Start: May / June 2024 Company: Maidstone based Heating Contractor Salary Expectation: £45,000 (Neg) To apply for this role, please email your CV quoting job reference number (phone number removed) in the...

  • Employee Relations Advisor

    4 weeks ago

    Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    The Employee Relations Advisor will work as part of the Employee Relations Advice team and will operate as a point of contact for employee relations matters. The post-holder will be responsible for advising managers and providing a comprehensive, professional and business focused specialist Employee Relations advisory service. This will involve coaching and...

  • Combustion Engineer

    3 weeks ago

    Maidstone, United Kingdom Hays Construction and Property Full time

    We currently have a vacancy for a Combustion Engineer to work across Kent.Job Ref: (phone number removed)Job Title: Site ManagerLocation: KentStart: May / June 2024Company: Maidstone based Heating Contractor Salary Expectation: £45,000 (Neg)To apply for this role, please email your CV quoting job reference number (phone number removed) in the subject of the...

  • Customer Service Advisor

    1 week ago

    Maidstone, United Kingdom New Appointments Group Full time

    We are looking for a Customer Service Advisor to join one of our clients in Maidstone. You will be the first point of contact providing an excellent service. You will speak to a wide range of customers with different needs and are required to risk assess each one and book in visits within the agreed timeframes.You will be experienced in handling all types of...

  • Solicitor

    3 weeks ago

    Maidstone, United Kingdom Birketts Full time

    Purpose of job To support members of the Social Housing Team to progress a caseload defending disrepair claims brought against our clients, assisting with county court possession claims and injunction applications, including where tenants have engaged in anti-social behaviour. The role may also include supporting members of the Social Housing Team...