Receptionist and Appointment Coordinator

3 months ago


Cambridge, United Kingdom Elective Services Ltd. Full time

**Key Responsibilities**:

- Greet clients and visitors with a positive, helpful attitude.
- Answer and direct phone calls in a polite and friendly manner.
- Schedule and confirm appointments, ensuring optimal use of the hospital’s time and resources.
- Maintain an organized and clean reception area.
- Process and manage incoming and outgoing mail.
- Coordinate with other departments to ensure smooth communication and operations.
- Update and maintain patient’s records and databases with accuracy.
- Assist with administrative tasks and projects as needed.

**Qualifications**:

- High school diploma or equivalent; additional education or certification in office administration is a plus.
- Proven experience as a receptionist, front office representative, or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with office equipment
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Professional attitude and appearance.
- Customer service orientation and problem-solving skills.
- Ability to handle sensitive information with confidentiality.

**Preferred Skills**:

- Experience with scheduling software or appointment management systems.
- Knowledge of basic bookkeeping practices.
- Ability to work independently and as part of a team.

**Job Type**: Temporary contract
Contract length: 6 months

Pay: Up to £200.00 per day

Schedule:

- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: RECCOR011


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