Underwriting Assistant

Job Title: Underwriting Assistant

Location: Fleet, Hampshire (hybrid after probation)

**Salary**: £25,000 - £27,000

**About Fleet Mortgages**

Fleet Mortgages is a specialist Buy to Let Mortgage lender based in Fleet, Hampshire. We have experienced rapid growth since our acquisition by Starling Bank in 2021 and therefore looking to further expand our Underwriting department.

**Who are we looking for?**

Experience in the mortgage industry would be an advantage, but not essential. You will need to be able to work efficiently, be computer literate, have a good attention to detail and be comfortable working in a busy department.

**The Underwriting Assistant role**

You will be responsible for providing administrative support in the underwriting team and provide a professional, efficient and high standard of customer service to customers, intermediaries and valuers.

**Key tasks will include**:

- Print mortgage offers / revised mortgage offers, collating and packing for posting
- Manually input valuation report data onto mortgage origination system
- Add reinspection reports to case files in mortgage origination system
- Chase Brokers for outstanding information / documentation to progress unwriting process
- Chase Post Valuation Query responses and booking updates
- Complete and review Limited Company Searches
- Manage document allocation for portfolio customers
- Deal with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service

**Key competencies**
- Attention to detail is very important in this role
- A team player who has good communication skills
- Enthusiastic, flexible and keen to learn and develop a career in Mortgage Lending
- Understands the need to provide customer service excellence
- Works well under pressure with the ability to prioritise effectively

**What we can offer you**
- 11% non-contributory pension scheme
- 25 days annual leave plus bank holidays
- Annual leave buying scheme.
- Discretionary annual bonus
- Private Medical Insurance
- Life Assurance
- Income Protection Scheme
- Paid time off to volunteer
- Enhanced Maternity and Paternity pay
- Extensive Learning & Development opportunities
- Electric Vehicle salary sacrifice scheme.

**Our Values**
- Listen - Everything starts with a good conversation.
- Do the right thing - We treat people how we would like to be treated.
- Own it - We aim to be fast-moving and flexible.
- Aim for greatness - We are ambitious.
- Keep it simple - We make BTL mortgages straightforward.