QA Supervisor

3 months ago


London, United Kingdom English Cheesecake Company Ltd Full time

Reporting to the Technical Manager, you will be responsible for night shift manufacturing and ensuring foods are authentic, safe, legal and produced to the specified quality. You will support the technical manager in implementing, maintaining and managing the food quality management systems, BRC standard and any other customer code practice to guarantee that quality and food safety are met across the board.

**Key Tasks and Responsibilities**
- Internal audits: managing the internal audit schedule and carrying out internal audits.
- Complaint handling: working closely with the QA Auditor in logging the customer complaint on site complaint log, investigation, and reporting.
- Manage micro sampling and environmental monitoring plan: maintain the sampling schedule, ensure sampling completed as per the schedule, sample registering and assist technical manager in investigating out of specification results.
- Coordinate internal product panels: product sampling, quality assessment and record keeping.
- Maintain equipment calibration: maintain the site equipment calibration matrix and ensure internal and external calibrations are carried out timely. Also responsible for the calibration certificate and records.
- Conduct compliance and procedural training to staff: Induction Trainings, CCP training, traceability training etc.
- Implement technical procedures and staff training with the QA
- Deal with supplier issues and non-compliance:

- Handle internal non-compliances.
- Prepare and assist in customer visits and site technical audits where necessary
- Make sound decisions regarding removing any substandard products or ingredients and reporting to immediate supervisor or technical department.
- Promote a safety and quality culture via teamwork and coaching colleagues in production

**Essential Requirements**
- Proven experience of working in a food or beverage production Quality Assurance environment.
- Ideally be educated to degree level in Food Science.
- HACCP and Food Safety qualifications are highly preferred.
- PC literate.
- Excellent communication skills, both verbal and written.
- Able to plan and organize work efficiently and effectively.

**Job Types**: Full-time, Permanent

Pay: £29,000.00-£34,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- QA in food manufacturing: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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