3rd Line Support, Infrastructure, Wsus, Vmware

2 months ago


Bristol, United Kingdom Sanderson Recruitment Plc Full time

3rd Line Support, Infrastructure, Windows Server, VMWare, WSUS

3rd Line infrastructure support engineer required to support & develop our clients Infrastructure. You will manage and support the 3rd Line tasks and to provide guidance on IT and cyber matters.

This role will provide an escalation point for the 2nd Line support teams & provide direction on best practice tech. infrastructure design, this will include security policy and standards across the business.

Engagement is via umbrella company only.
Attendance on site is required 3-4 days per week.

**General responsibilities: -**
- Be the key problem owner in all issues relating to infrastructure
- Work with 3rd party suppliers to manage infrastructure changes across IT estate
- Maintain network defences
- Patch management for user devices and Servers
- Ensure backup procedures are in place and tested regularly.
- Support disaster recovery & business continuity planning
- Embed ITIL processes and procedures.
- Support teams with in-depth problem solving.
- Cross train colleagues and share knowledge to enable the team are able to enhance their skill sets
- Ensure security and access policies are adhered to

**Skills required and experience required: -**
- MS Server
- O365
- Relevant experience of Microsoft systems management tools including WSUS for a diverse server / client estate
- Active directory
- Virtual servers hosted both on private and public cloud.
- VMware
- Azure
- SAN
- Basic WAN / Networking
- Antivirus management experience
- The ability to analyse and prioritise complex problems and propose detailed solutions



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