Medical Evidence Processor
1 month ago
Job description
**About us**
Medi2Data
This is a great opportunity for a passionate, hardworking and customer focused individual to join our growing business that has an exciting and bright future ahead.
**What you’ll be doing**
You will work for a new and exciting technology company bringing innovation to healthcare including the NHS primary care sector.
**Job Overview**
The Medical Evidence Processor will be responsible for managing all tasks that support the pre and post-return of medical evidence.
**Responsibilities and Duties**
- Responsible for triaging and actioning daily post
- Processing Invoices
- Uploading returned medical reports onto case management system
- Triaging returned medical evidence prior to upload
- Filing and securely discarding of manual reports received via post, in accordance with the retention guidelines
- Accurately scanning returned medical evidence
- Disposing of confidential materials
- Posting all outgoing medical report requests
- Processing of advanced payments
- Managing fee disputes
- Working to daily, weekly and group targets and SLA’s.
**Preferred skills and experience**
- Experience of working in the insurance or health care sector is desirable
- Accustomed to working in a call centre environment and making a high number of outbound calls, working in line with daily, weekly and group targets and SLA’s.
- Good telephone manner and communication skills
- Good multitasking skills
- Ability to organise and prioritise your workload to the required standard and within the required timescales
- Ability to work effectively within a team as well as independently
- Ability to work under pressure
- Proactive and able to use initiative
- Good attention to detail and problem solving skills
- Good organisation skills
**Person specification**
- Motivated, energetic & positive
- Confidentiality and discretion is essential
- Good IT skills
- Proactive ‘can do’ Attitude
- Team player
Duties may change and vary slightly in accordance with business needs
Following a successful probationary period, the role will be made permanent.
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: Processor
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