Er Consultant

6 days ago

Leeds, United Kingdom William Hill Full time

**Location**

Leeds, UK

**Contract type**

Full-time

**Hours**

37.5

**Develop your ER career within a supportive and fun team environment**

**About us**
- We make a huge investment in everyone, offering great career development opportunities. Our people are at the heart of everything we do, and we thrive in a fast-paced environment where we have fun, celebrate success and give you all the tools you’ll need to be your best self. It’s not just our colleagues we look after - we’ve got a responsibility to our customers too and player safety is at the heart of everything we do.

**Your role in the team**
- With around 10,000 employees across our Group and Retail Functions, your role as an ER Consultant here at 888William Hill will be large and varied.
- Reporting into the ER Manager, you'll be part of a team of Consultants supporting our line managers on all aspects of ER activities. You'll take responsibility for a broad range of ER cases, working with People Partners, People Consultants and, occasionally, external stakeholders, to deliver robust, fair and considered outcomes.

**Key Responsibilities**
- Providing first line assistance to line managers on ER issues in a timely and accurate manner
- Manage high volume caseloads and keep accurate records
- Build solid relationships with stakeholders
- Resolving complex cases using a practical and commercial approach
- Identifying higher risk cases and flagging to your manager in a timely manner
- Working in a team and help to create a culture of continuous improvement

**Skills Needed**
- Experience in a HR role such as HR administrator or advisor with a proactive approach to keeping up to date with ER best practice
- Attention to detail is key as is the ability to keep accurate and well written notes
- The ability to manage challenging and often sensitive situations and conversations and be the voice of reason
- A good level of IT skills, able to navigate systems such as Excel, to be able to create, amend, input and analyse information

**What we offer**
- In addition to the benefits you expect, like a generous pension, Healthcare and Life Assurance, we’ll welcome you on board with 25 days holiday (not to mention 8 bank holidays and an extra day for your birthday) and proper flexible working, where HR leave it up to us to agree on what works. You’ll can also look forward to a rewarding bonus scheme and healthy gym discounts. What’s more, our sports and social committee are on hand just to make sure that it’s not all work and no play.

**888 William Hill in Leeds**
- Our central Leeds office is also easy to reach, and surrounded by great places to shop, eat and socialise. Leeds itself is a buzzy, busy place to work and live. A hub for tech, digital and gaming companies - there are also five universities right on our doorstep. And away from work, we’re close to the Yorkshire Dales and of course have got a competitive sports scene with Leeds United and Yorkshire Cricket and Rugby just up the road in Headingley.

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