Independent Living Lettings

3 weeks ago


Gateshead, United Kingdom Venn Group Full time

**Independent Living Housing & Lettings Officer Vacancy waiting to be filled**

Venn Group have been approached by a Housing Association and would like to introduce the following position available

**Position: Independent Living Housing & Lettings Officer**

**Location: Gateshead & Sunderland, homeworking also available**

**Rate: £16.00 - £17.00 p/hour (Umbrella)**

**Length: 4 - 8 weeks**

**Hours: 36.5 hours per week (Mon - Fri, flexible working)**

**The role will predominantly involve**:

- Delivering Independent Living services, ensuring that activities are delivered on time
- Effectively delivering services to internal and external customers, including pre-void inspections, pre and post tenancy visits and tenancy management/enforcement
- Effectively marketing and letting the Association’s Independent Living properties to minimise void rent loss and achieve letting Key Performance Indicators
- Maintaining accurate and timely website information on vacant properties
- Building and strengthening relationships with Local Authorities and other Registered Providers ensuring there are appropriate advertising platforms in place
- Referring residents to the Income Team, as required, to support tenancy sustainment and maximise income
- Effectively responding to internal and external customer enquiries, needs and requests
- Effectively resolve anti-social behaviour cases
- Monitor the quality of estate services, carrying out regular inspections



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