Technical Support

1 month ago


Nottingham, United Kingdom OptimaUK Full time

**Technical Support**

**Nottingham**

**Temp to perm**

**£25,000-30,000 per annum (depending on experience)**

Benefits once permanent of Technical Support role; 33 days holiday (including bank holidays), employer’s pension contribution: 5% of basic salary, life Insurance: 4 times your annual basic salary and a Cash Plan health insurance: will be offered after joining, on-site parking.

We are recruiting an experienced Technical Support person to join a successful company based in the Nottingham area.

The main purpose of the Technical Support role will be to support effective take-up and services (including hardware, software, and data services) from strategic and high worth clients whilst providing an effective customer experience through deployment and use of products/services.

Duties and responsibilities of the Technical Support:

- Supporting Sales and Product Management on all aspects of products including - functions, features, and deployment monitoring
- Manage inbound and technical queries from internal and external clients.
- Full project delivery oversight supporting direct clients and third-party contractors.
- Assist with hardware return process, diagnostics, referrals/recommendations.
- Manage training function through use of supporting documentation, manuals, and new product literature.
- Degree or time served experience in Engineering preferred.
- Knowledge of electronics.
- Technical knowledge in IoT and a good understanding of sensor hardware, software, data, interface protocols, wireless and network products, radio frequency and installation standards.
- Familiar with RF protocols such as ZigBee, LoRaWaN, EnOcean and IoT platforms such as IBM Watson, Azure IoT and AWS IoT Core.
- Confident and clear communicator by phone and in writing.
- Able to self-plan and deliver strategic and tactical support and pre and post installation.
- Previous experience supporting in a customer or service management role.

**Job Type**: Temp to perm
Contract length: 3 months

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Free parking
- Life insurance

Schedule:

- Monday to Friday

Work Location: In person



  • Nottingham, Nottingham, United Kingdom HB People Recruitment & HR Specialists Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at HB People Recruitment & HR Specialists. As a Technical Support Specialist, you will play a critical role in supporting the management of our client's technology solutions portfolio by providing key technical support.Key Responsibilities:Technically contribute and...


  • Nottingham, United Kingdom Deep Sea Electronics Ltd Full time

    Technical Support Engineer To provide DSE’s external customers with high quality, value adding technical support on the full range of the company’s electronic control modules for a wide range of generator and control applications. Including (but not limited to) renewable energy, backup/emergency power, paralleling with the grid, and other complex...


  • Nottingham, United Kingdom Deep Sea Electronics Ltd Full time

    Technical Support EngineerTo provide DSE’s external customers with high quality, value adding technical support on the full range of the company’s electronic control modules for a wide range of generator and control applications. Including (but not limited to) renewable energy, backup/emergency power, paralleling with the grid, and other complex...


  • Nottingham, United Kingdom Deep Sea Electronics Ltd Full time

    Technical Support Engineer To provide DSE’s external customers with high quality, value adding technical support on the full range of the company’s electronic control modules for a wide range of generator and control applications. Including (but not limited to) renewable energy, backup/emergency power, paralleling with the grid, and other complex...


  • Nottingham, United Kingdom Deep Sea Electronics Ltd Full time

    Technical Support EngineerTo provide DSE’s external customers with high quality, value adding technical support on the full range of the company’s electronic control modules for a wide range of generator and control applications. Including (but not limited to) renewable energy, backup/emergency power, paralleling with the grid, and other complex...


  • Nottingham, United Kingdom Deep Sea Electronics Ltd Full time

    Technical Support EngineerTo provide DSE’s external customers with high quality, value adding technical support on the full range of the company’s electronic control modules for a wide range of generator and control applications. Including (but not limited to) renewable energy, backup/emergency power, paralleling with the grid, and other complex...


  • Nottingham, United Kingdom Deep Sea Electronics Ltd Full time

    Technical Support EngineerTo provide DSE’s external customers with high quality, value adding technical support on the full range of the company’s electronic control modules for a wide range of generator and control applications. Including (but not limited to) renewable energy, backup/emergency power, paralleling with the grid, and other complex...


  • Nottingham, United Kingdom Deep Sea Electronics Ltd Full time

    Technical Support Engineer To provide DSE’s external customers with high quality, value adding technical support on the full range of the company’s electronic control modules for a wide range of generator and control applications. Including (but not limited to) renewable energy, backup/emergency power, paralleling with the grid, and other complex...


  • Nottingham, Nottingham, United Kingdom The Audio Programmer Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at The Audio Programmer. As a seasoned AV Technician or Sound Engineer, you will be responsible for providing exceptional customer service and technical support to our commercial customers.Your RoleAs the primary point of contact for new and existing customers, you will...

  • Workshop Controller

    2 months ago


    Nottingham, United Kingdom WJF Technical Support Full time

    We are looking for a Workshop Controller for a full-time, permanent role in Nottingham **£35,000 to £38,000 per annum** **Employee Benefits** - Bonus Scheme - Increased holiday entitlement with length of service. - Recruitment incentive awards. - Healthcare scheme. - Cycle to work scheme. **Main Duties and Responsibilities** - Responsibility for the...


  • Nottingham, United Kingdom Pendragon Full time

    **1**st** Line Technical Support Consultant** **Pendragon Head Office** **Monday to Sunday (Rota 37.5 hrs)** **Competitive salary with pension, critical illness pay, life assurance, 23 days holiday plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Pendragon’s IT team, based at our Head Office...


  • Nottingham, Nottingham, United Kingdom Nottingham Trent University Full time

    Position: Technical SpecialistEmployment Type: Permanent ContractDepartment: ADBE School OfficeRole Overview: The School of Architecture, Design and the Built Environment is seeking a dynamic and enthusiastic professional to enhance our manufacturing capabilities and contribute to the undergraduate practical teaching initiatives.This role requires a...


  • Nottingham, Nottingham, United Kingdom Nottingham Trent University Full time

    Position: Technical SpecialistType of Employment: Permanent ContractDepartment: ADBE School OfficeOverview: Nottingham Trent University is seeking a dynamic and highly skilled individual to enhance the manufacturing processes and support the undergraduate practical teaching initiatives within the School of Architecture, Design and the Built Environment.This...


  • Nottingham, Nottingham, United Kingdom Nottingham Trent University Full time

    Position: Technical SpecialistType of Employment: Permanent ContractDepartment: ADBE School OfficeOverview: Nottingham Trent University is seeking a dynamic and dedicated professional to enhance the manufacturing processes and support the undergraduate practical teaching initiatives within the School of Architecture, Design and the Built Environment.This...


  • Nottingham, Nottingham, United Kingdom Nottingham Trent University Full time

    Position: Technical SpecialistType of Employment: Permanent ContractDepartment: ADBE School OfficeOverview: Nottingham Trent University is seeking a dynamic and dedicated professional to enhance our manufacturing processes and support our undergraduate practical teaching initiatives.This role is essential for fostering an engaging learning environment and...


  • Nottingham, United Kingdom Whistl Full time

    We are looking for a fearless and talented individual like you to join our mission to be the best that the industry has to offer.This opportunity offers remote working and varied responsibilities, including adding new services and fault identification and resolution.The focus of this Technical Support Specialist role is to provide technical support for...


  • Nottingham, Nottingham, United Kingdom Nottingham Trent University Full time

    Position: Technical SpecialistEmployment Type: Permanent ContractDepartment: ADBE School OfficeOverview: The School of Architecture, Design and the Built Environment is seeking a dynamic and dedicated professional to enhance the manufacturing processes and support the undergraduate practical teaching initiatives.Key Responsibilities:Assist in the development...


  • Nottingham, United Kingdom Whistl Full time

    We are looking for a fearless and talented individual like you to join our mission to be the best that the industry has to offer. This opportunity offers remote working and varied responsibilities, including adding new services and fault identification and resolution. The focus of this Technical Support Specialist role is to provide technical support for...


  • Nottingham, United Kingdom Littlefish Full time

    Salary: Up to £25,000 with additional earning potentials of up to £4,500Work Location: Nottingham (Hybrid), with the following working pattern:Office Days: Monday and TuesdayHome Days: Wednesday and ThursdayOffice Day: FridayAbout Littlefish: We seek individuals who can truly make a difference. As the world evolves, we welcome those who embrace change with...


  • Nottingham, Nottingham, United Kingdom NECSWS Full time

    Position Overview:We are seeking a dedicated Technical Support Specialist to join our established 2nd line software support team. In this role, you will be responsible for addressing and resolving incidents reported by users through our service management platform, specifically related to our CONNECT Police software.You will collaborate with a team of...