Welfare Benefit Caseworker

2 weeks ago

Denbighshire, United Kingdom Citizens Advice Full time

**Position**: Welfare Benefit Caseworker

**Location**: Denbighshire

**Closing date**: 14 July 2023

**Role details**:
See Welsh version here

Job title: Welfare Benefit Caseworker

Location: Denbighshire

**Salary**: £26845 - 29439 per annum (commensurate with experience)

Salary pro rata: No

Hours per week: 37

Type of contract: Permanent

Closing time: 17:00

Interview date: 1st August 2023

The role
This is an exciting opportunity to help us meet increasing demand for our advice and information services in these challenging times. Experience of Welfare Benefits casework is required.

Your casework will include assessing the clients’ circumstances, liaising with them and third parties, carrying out benefits checks, filling forms and challenging decisions (mandatory reconsiderations and appeals).

You will be trained on our system and processes, ensuring you have all the skills you need to succeed and thrive in this role, with the opportunity to progress within our organisation.

So, if you enjoy working within a quality driven environment where the client is at the heart of everything we do, this is the role for you.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.

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