Key Account Manager
5 days ago
Key Account Manager - Sales Job Spec
Based in Bracknell, our client, a world-renowned supplier of Art Materials for both the UK and Worldwide markets are actively looking to recruit a confident business focused Key Account Manager.
You will be confident in a client facing role; able to present alongside sales team. You will be a critical thinker who is dynamic and positive; your ideas and initiatives will contribute to the success of the team and the company. Excellent organisational,analytical, numerical and problem-solving skills are critical to the role. A previous experience with mass markets accounts, national and international accounts, education trade customers... is preferable. You would constantly strive to provide good customerservice, listen to customer’s suggestions / feedback and pass them to the relevant department. You will be an ambassador of their brands in the UK:
**Responsibilities**:
- Building sustainable relationships with new and existing customers of trust through open and interactive communication.
- Identifying new customers and developing them.
- Meeting customers to deliver impactful insight & analysis and preparing effectively for meetings.
- Acquiring a thorough understanding of key customer needs and requirements.
- Ensuring the correct products and services are delivered to customers in a timely manner.
- Serving as the link of communication between key customers and internal teams to work cross-functionally with supply chain, marketing, and finance.
- Resolving any issues and problems faced by customers and dealing with complaints to maintain trust.
- Collecting and analysing sales and epos data to learn more about consumer trends and maximise opportunities and identify any challenges.
- Effectively managing internal systems and documents to ensure we meet audit requirements.
- Effective strategic planning and forecasting to support buyers on delivering growth.
- Strategic promotional planning to raise brand awareness and drive more sales whilst maximising investment to ensure a profitable return.
- Achieve agreed sales and margin targets to drive market share and maximise profitability.
- Negotiate customer pricing and trading terms and review ongoing in line with changing market conditions that impact costs.
This list is not exhaustive
Full time permanent position, Monday - Friday
Salary - Up to £40,000 + 15% Bonus
Location - Bracknell
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