Training Coordinator

4 weeks ago

Hereford, United Kingdom Iqarus Full time

Company Description
Iqarus was founded in 2015 with a core mission to provide the medical support, training, staff and infrastructure that enable our government, military, and humanitarian clients to deliver on critical missions regardless of operating conditions. We share a deep commitment to and understanding of our clients’ mission objectives and operational challenges. We are passionate about the role that our clients play in today’s world and are proud to make a critical enabling contribution.
We deliver on our commitment through a team that combines decades of clinical, military, and logístical experience with a flexible, adaptable, and fast-moving approach. Our solutions combine exceptionally experienced clinical staff, robust clinical governance, specialist immersive training capability and the ability to rapidly design, procure and deploy field medical infrastructure. As a result of our shared experience and passion for the mission, we prefer to work with our clients in a partnership approach, working closely together to understand their needs and challenges, and to design uniquely tailored solutions that meet those needs.
Iqarus brings together a team with unparalleled expeditionary experience operating across the medical, training, security, military, government and commercial sectors. This unique and dedicated team is unmatched in its ability to project the highest standards of medical care into the world’s most challenging and difficult operating environments. We operate across the entire medical spectrum from training, to primary care to advanced trauma care, to full hospital operations, supported by our integrated deployable laboratory, radiological, diagnostic and surgical capabilities.
Iqarus is an independently managed subsidiary of the International SOS Group, the world’s largest and most experienced global medical support business. Within the International SOS Group, Iqarus is the designated specialist delivery entity for government, military and NGO mission support, for specialist medical training, and for the delivery of healthcare solutions that contribute to the needs of the world’s developing nations.
**Why join us?**
It’s not just about a job at Iqarus. Every day, we work with motivated, talented, experienced colleagues to enable some of the world’s most critical humanitarian initiatives and to contribute to positive health outcomes in some of the most challenging environments around the world.
We help our staff reach their potential through job variety, role-based opportunity and professional development. We employ the best people in their field and, as a result, we have an enviable client list and a reputation for excellence.
Join us now in supporting governments, supra-nationals, NGOs and multinationals in keeping their workforces safe, healthy and resilient while they engage in critical missions. Help us design and deliver multi-facetted healthcare solutions in complex and demanding operating environments where others cannot rise to the challenge.

Job Description*
Role summary:*
The Training Coordinator will provide daily support to the training management team to ensure efficient administration of Iqarus’ domestic and international training activities.
Under the direction of the Global Head of Training & Development, the training coordinator will be tasked with a number of scheduling, liaison and administrative tasks, which ensure that course booking, student administration, course payments, qualification recognition and record maintenance are maintained and in line with company procedures and policies and qualification awarding body requirements.
**Duties and responsibilities**:

- Act as a central point of contact for all business enquiries and client requests relating to the Training & Development services.
- Ensure efficient coordination of courses and training workshops
- Manage online and telephone booking systems, respond to client queries, coordinate logistics of venues and materials requirements.
- Be the first point of contact for facilitators and client liaison for training programmes
- Register delegates, ensuring high standards of customer care throughout process.
- Ensure smooth running of training services by developing close working relationships with the delivery team, associates, partners and clients.
- Gather and collate student feedback, supporting evaluation processes and maintaining key performance data.
- Process invoices and monitor the payment process using internal systems.
- Manage the database of consultants and contractors, ensuring details are accurately recorded
- Support the update of training resources and marketing materials to reflect latest branding guidelines.
- Provide administrative support for the broader Training and Events team, as required.
- Ensure high levels of customer service.
- Be a ‘culture carrier’ for Iqarus. This includes creating a culture of excellent communications to management and to team members a

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