Training Administrator

7 days ago


Hereford, United Kingdom Providence Global ITF Ltd. Full time

**Principal Responsibilities and Accountabilities**
- Provide administrative support to the training manager and training director.
- Complete tasks as delegated by the Training Manager such as: booking travel and issuing course joining instructions.
- Ensure the training sales process is effectively administered on the designated CRM. Tasks related to this will include: invoicing customer and ensuring purchase orders are correctly administered on Unleashed.
- Ensuring that items needed for course success are purchase ordered in a timely manner. Understanding the Providence sales process and being able to manage this independently.
- Liaise with sub-contractors and staff to ensure they are fully prepared to deliver training; deconflict and organise training assets and facilities; and be prepared to coordinate the preparation of training aids and other key enablers as required.
- Prepare customs paperwork - in liaison with the Shipping Coordinator - to facilitate the transport of equipment for international training courses.
- Coordinate with other colleagues to ensure that training is documented and presented in accordance with ISO 9001 (H&S, PPE, Feedback Process, etc.).
- Work with the rest of the Training Team to ensure that training courses are resourced effectively and with the customer’s total satisfaction in mind.
- Work with the finance department, as directed, to ensure than customer invoices are sent out on time, that any invoices we receive from sub-contractors or suppliers are sent promptly to maintain good relationships.
- Work with the Central team and our H&S sub-contractor to ensure that all Health and Safety precautions are up to date prior to course start.

**Additional Responsibilities and Requirements**
- Assist with compliance measures for the maintenance of ISO 9001.
- Eligible for background checks and security vetting clearance.

**Job Types**: Full-time, Permanent

Pay: £22,500.00-£24,000.00 per year

**Benefits**:

- Company pension
- On-site gym
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 13/05/2024



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