Customer Liaison Officer

2 months ago


Crewe, United Kingdom The Guinness Partnership Full time

**About the role**
We have an exciting job share, part time, permanent opportunity for a Customer Liaison Officer vacancy which will be based in the Northwest region, predominately covering the Crewe area.

**The hours are: 17.5, PM on a Wednesday & all day Thursday and Friday.**

The Customer Liaison Team consists of a dedicated team of 8 Customer Liaison Officers, all working hard to provide an amazing customer focused service. As a Customer Liaison Officer, you will provide a friendly Housing Management Service to your customers in a defined area. You will be the face of Guinness and your key responsibility will be to provide an accessible face-to-face service to both our homeowners and rental customers. You will work in a mobile way, out in the area meeting customers all the time. You will work closely with Estate Services and other Guinness teams to get things done quickly and efficiently to achieve positive outcomes for both Guinness and our customers.

**What we’re looking for**
We’re a customer-focussed organisation so we know that how we do things is just as important as what we do. You’ll not only be an experienced housing professional, but you’ll also have great customer service skills and a willingness to go the extra mile to get the job done.

You’ll also be able to demonstrate:

- Excellent customer service delivery, demonstrating good communication and relationship building skills.
- Highly self-motivated with the ability to plan and work effectively without high levels of supervision.
- Ability to work ‘on the go’ using mobile technology.
- Strong resource and time management, and the ability to prioritise, delivering value for money.
- Experience of working in a climate of legislative and organisational change.
- Proven problem-solving and decision-making skills.
- Resilient and able to deal with challenging situations and deliver sustainable outcomes.
- Comfortable analysing data and drawing conclusions. Ability to work with IT systems on the go.
- Able to demonstrate Guinness behavioural competencies.

Desirable Experience:

- Experience of working in the housing or property sector.
- Academic qualifications in Housing and/or Tenancy Management.
- Knowledge of regulatory legislation for social housing.
- Previous budget management experience.

**Job Type**: Part-time

**Salary**: £17,790.00 per year

Expected hours: 17.5 per week

**Benefits**:

- Company car
- Company events
- Company pension

**Experience**:

- Sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Crewe, Cheshire (required)

Ability to Relocate:

- Crewe, Cheshire: Relocate before starting work (required)

Work Location: In person

Reference ID: 10065



  • Crewe, United Kingdom The Guinness Partnership Full time

    **About the role** We have an exciting job share, part time, permanent opportunity for a Customer Liaison Officer vacancy which will be based in the Northwest region, predominately covering the Crewe area. **The hours are: 17.5, PM on a Wednesday & all day Thursday and Friday.** The Customer Liaison Team consists of a dedicated team of 8 Customer Liaison...

  • Liaison Officer

    4 days ago


    Crewe, United Kingdom Dalcour Maclaren Full time

    At **Dalcour Maclaren** we are different - we challenge the norm. Every day we deliver the future by playing our part in building sustainable and improved infrastructure across the UK and beyond. We provide a full range of services across the Power, Water, Telecoms and Transport sectors. Our winning formula for success is to focus on the fantastic people...

  • Liaison Officer

    4 days ago


    Crewe, United Kingdom Dalcour Maclaren Full time

    **Dalcour Maclaren** is an innovative and highly dynamic multi-disciplinary consultancy working on a huge range of exciting and diverse projects for a growing client base within Utilities and Infrastructure - think HS2, Offshore wind farms and Nuclear Energy! We are immensely proud to be working on some of the largest infrastructure projects taking place...

  • Procurement Officer

    1 month ago


    Crewe, United Kingdom Clearwater People Solutions Full time

    **Procurement Officer**: - Location- Crewe- Salary: - £30000.0- Contact name: - Felicity Handley- Job ref: - 6114- Published: - about 5 hours agoWe are excited to announce we have an opening for a Procurement Officer for our rapidly growing not for profit client. As the Procurement Officer you will undertake the day-to-day procurement related operations of...


  • Crewe, United Kingdom Cheshire College – South & West Full time

    **Salary**: £20,103.60_ - _£21,179 _(per annum)_ Contract Type: Permanent Hours: 37 hours per week Location: Crewe We are seeking an efficient and approachable Administrative and Digital Officer to join our Marketing and School Liaison team. **Key Responsibilities**: - Providing excellent customer service to learners and staff ensuring that all print...

  • Customer Host

    1 day ago


    Crewe, United Kingdom The Fedcap Group Full time

    **The Role** The Customer Host is responsible for providing general office administrative duties, answering first line participant queries and providing an excellent customer focused service, in a result driven environment. **This is an office based position with a salary of £21,255. The contract is 6-month fixed term contract with the possibility of...


  • Crewe, United Kingdom Network Scientific Recruitment Full time

    Customer Service SpecialistnCheshire – Office BasednGood basic + Discretionary BonusDescriptionMy client is a fast-growing company that is recognised across 140 countries around the world. Their employees are inspired by a commitment to make a difference in patients' lives. Due to promotion a new opportunity has become available for a Customer Service...

  • Customer Advisor

    1 day ago


    Crewe, United Kingdom Uniting People Full time

    **Customer Sales Agent** We are recruiting for a growing business based in Crewe. They are looking for Sales Consultants to join a lively and vibrant business offering genuine progression as the business grows. **This role involves NO Cold Calling - only contacting existing customers.** **Hours**: Office Hours **Salary: £22,000 + Uncapped Bonus (team...


  • Crewe, United Kingdom Radius Payment Solutions Full time

    **Customer Retention Advisor** **Heard of us?** We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. **575,000** assets Across **5...


  • Crewe, United Kingdom Radius Payment Solutions Full time

    **Customer Service Administrator** **The role** The role of** Customer Service Administrator** is really important to us. You will be responsible for the understanding of the drivers behind customers wishing to close their accounts by analysing and exploring current data on various CRM systems. With the intention to deliver to the wider business reports of...


  • Crewe, United Kingdom OLG Recruitment Full time

    OLG Recruitment are currently looking for a Customer Service Operative for one of our clients located in Crewe. This is a contract position for around 6 months, working 37.5 hours per week, Monday to Friday with 1 Saturday in 4. This role is office based for the first 3 moths for training, then home working is available with a minimum of two days in the...


  • Crewe, United Kingdom Morson Talent Full time

    Customer Service Advisor - Crewe - 6 Months + Training will be based in the office for up to 3 months Working 2 days a week in the office is required 37.5hrs a week, Monday-Friday – 1 Saturday in 4 POSITION SUMMARY Responsible for managing the customer facing link of the supply chain with the purpose of providing accurate delivery information and...


  • Crewe, United Kingdom Morson Talent Full time

    Customer Service Advisor - Crewe - 6 Months +Training will be based in the office for up to 3 monthsWorking 2 days a week in the office is required37.5hrs a week, Monday-Friday – 1 Saturday in 4POSITION SUMMARYResponsible for managing the customer facing link of the supply chain with the purpose of providing accurate delivery information and problem...


  • Crewe, United Kingdom NWF Fuels Full time

    **Customer Service Advisor** We have a fantastic opportunity for a Customer Service Advisor to join our Central Sales Team in our Head Office in Crewe, we are on the lookout for talented individuals to deliver the best possible customer care, working on an inbound sales activity for the entire company. **The main responsibilities are**: - Making outbound...


  • Crewe, United Kingdom 2020 Recruitment Full time

    2020 Recruitment are working with one of our engineering clients who are looking to add a Customer Service Representative to their site in Crewe. This position is initially a 6 month contract and offers 37.5 hours per week Monday to Friday with the requirement to work 1 Saturday every 4 weeks. If you’re a motivated person with a passion for providing...


  • Crewe, United Kingdom Anderson Wright Consulting Ltd Full time

    **CUSTOMER SERVICE ADVISOR - CREWE - £22500.00** We are working with a prestige company who are on the top employers in the Crewe area. Due to an internal promotion and continuing success, we are recruiting for experienced Customer Service Advisors to join their supportive and friendly team. **COMPANY BACKGROUND** Established over 20 years ago, the...


  • Crewe, United Kingdom Anderson Wright Consulting Ltd Full time

    **CUSTOMER SERVICE ADVISOR - CREWE - £21840.00** We are working with a prestige company who are on the top employers in the Crewe area. Due to an internal promotion and continuing success, we are recruiting for experienced Customer Service Advisors to join their supportive and friendly team. **COMPANY BACKGROUND** Established over 20 years ago, the...


  • Crewe, United Kingdom 2020 Recruitment Full time

    2020 Recruitment are working with one of our engineering clients who are looking to add a Customer Service Representative to their site in Crewe.This position is initially a 6 month contract and offers 37.5 hours per week Monday to Friday with the requirement to work 1 Saturday every 4 weeks.If you’re a motivated person with a passion for providing...


  • Crewe, United Kingdom Radius Payment Solutions Full time

    **Job Title**: Customer Service Operative **Location**: Crewe, Cheshire **Salary**:£23,850 + bonus **Working Hours**: Monday to Friday, 08:30am - 05:00pm **Heard of us?** We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology...


  • Crewe, United Kingdom Radius Payment Solutions Full time

    **Job Title**: Customer Service Operative **Location**: Crewe, Cheshire **Salary**:£23,850 + bonus **Working Hours**: Monday to Friday, 08:30 - 17:00 **Heard of us?** We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology...