Customer Assistant- Foods

3 months ago


Blackburn, United Kingdom Marks & Spencer Full time

**Working Pattern**

Sun 09.30-18.30
Thurs 06.00-10.00
Fri 06.00-10.00

WK 2
Thurs 06.00-10.00
Fri 06.00-10.00
Sat 11.00-20.00

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Blackburn, LANCASHIRE, ENGLAND;
Blackburn



  • Blackburn, United Kingdom Blackburn Cathedral Enterprises LTD Full time

    **Duties**: - Assist with food and beverage preparation and service - Provide excellent customer service - Take orders and serve food and drinks - Set up and clean dining areas - Handle cash and card transactions - Maintain cleanliness and organisation in the kitchen and dining areas - Follow food safety procedures **Experience**: - Knowledge of food...


  • Blackburn, United Kingdom M&S Full time

    **All the details** **Customer Assistant Foods Blackburn** **Working Pattern**: **Sun 14:30-18:30** **Thu 16:00-20:00** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you...


  • Blackburn, United Kingdom Blackburn Cathedral Enterprises LTD Full time

    **Duties**: - Assist with food and beverage preparation and service - Provide excellent customer service - Take orders and serve food and drinks - Set up and clean dining areas - Handle cash and card transactions - Maintain cleanliness and organisation in the kitchen and dining areas - Follow food safety procedures **Experience**: - Knowledge of food...


  • Blackburn, United Kingdom Blackburn Cathedral Enterprises LTD Full time

    **Due to continued success, we are expanding our team** **Duties**: - Assist with food and beverage preparation and service - Provide excellent customer service - Take orders and serve food and drinks - Set up and clean work areas - Handle cash and card transactions - Maintain cleanliness and organisation in the kitchen and dining areas - Follow food...

  • Customer Assistant

    3 months ago


    Blackburn, United Kingdom Lidl Full time

    Blackburn Area Summary £11.00 up to £12.00 per hour - This isn’t stacking shelves. This is feeding families. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for another...


  • Blackburn, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Blackburn, BB2 3UW **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...


  • Blackburn, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Blackburn, BB2 5EP **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...

  • Customer Assistant

    2 weeks ago


    Blackburn, United Kingdom Lidl Full time

    Customer Assistant Summary £12.40 - £13.35 per hour 20-30 hour contracts 30-35 days' holiday (pro rata) 10% in-store discount Pension schemeEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out.Just like you.As a Lidl Customer...

  • Customer Assistant

    3 months ago


    Blackburn, United Kingdom Vue Full time

    **THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Blackburn. Vue Blackburn is a 10 screen state-of-the-art multiplex situated in Peel Leisure and Retail Park in the heart of Blackburn. Our cinema is easily accessible by car or public transport. If travelling by...


  • Blackburn, United Kingdom Valeo Foods Full time

    **Company Description** At Valeo Foods UK, we're the creative force behind an array of beloved brands spanning indulgence, innovation, and tradition. From the iconic crunch of Kettle Crisps to the pure sweetness of Rowse Honey, and the rich heritage of Matthew Walker puddings, our portfolio reflects our commitment to quality and diversity. But that's not...


  • Blackburn, United Kingdom Valeo Foods Full time

    **Company Description** Introducing Valeo Snackfoods, the powerhouse behind some of the nation's favourite snack brands! With an impressive lineup including KETTLE® Chips, Metcalfe’s® popcorn, Foxes, Poppets, Yellow Chips and Barratt classics like Wham!, Fruit Salads, Black Jacks, Refreshers, Sherbet fountain, and Dip Dab, we've got something for...


  • Blackburn, United Kingdom Tenpin Part time

    Customer Service Assistant - BlackburnCome join our fantastic team.We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous...


  • Blackburn, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant - BlackburnCome join our fantastic team.We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous...


  • Blackburn, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant - BlackburnCome join our fantastic team.We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous...


  • Blackburn, United Kingdom Tenpin Full time

    **Come join our fantastic team.** We love to entertain! It’s in our DNA!... and it’s not just about bowling. We have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu. We have...

  • Hygiene Supervisor

    3 months ago


    Blackburn, United Kingdom Valeo Foods Full time

    **Company Description** Valeo Snackfoods is the combination of Kettle Foods, Tangerine, Big Bear and It’s All Good and is one of the UK’s top 100 grocery brands. Over the past few years, we have strengthened our portfolio to include the Metcalfe’s popcorn brand and Yellow Chips in Emmeloord, Netherlands. The business in the UK and Europe generates...


  • Blackburn, Blackburn with Darwen, United Kingdom East Lancashire Hospitals NHS Trust Full time

    Job OverviewWe are seeking a highly skilled and motivated individual to join our team as a Catering Assistant at East Lancashire Hospitals NHS Trust. As a key member of our food production team, you will play a vital role in ensuring the provision of high-quality catering services to our patients, staff, and visitors.Main ResponsibilitiesAssist in the...


  • Blackburn, Blackburn with Darwen, United Kingdom Pets Choice Ltd Full time

    About the Role:Pets Choice Ltd is a leading manufacturer of pet food and pet products, with a strong commitment to delivering high-quality, nutritionally balanced products to pets. We are seeking an experienced Animal Nutritionist to join our team and play a critical role in developing new and existing pet food products.Key Responsibilities:Collaborate with...


  • Blackburn, Blackburn with Darwen, United Kingdom Pets Choice Ltd Full time

    Pet Food Formulation Specialist Job DescriptionAbout Pets Choice LtdPets Choice Ltd is a leading manufacturer of pet food and pet products, with a strong presence in the market. Our company is committed to providing high-quality products that meet the nutritional needs of pets.Job SummaryWe are seeking an experienced Pet Food Formulation Specialist to join...


  • Blackburn, Blackburn with Darwen, United Kingdom Pets Choice Ltd Full time

    Pet Food Formulation Specialist Job DescriptionAbout Pets Choice LtdPets Choice Ltd is a leading manufacturer of pet food and pet products, with a strong presence in the market. Our company is committed to providing high-quality products that meet the nutritional needs of pets.Job SummaryWe are seeking an experienced Pet Food Formulation Specialist to join...