Marketing / Customer Engagement Executive
3 weeks ago
Company Description
SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.
At SGS, we have an open corporate and international culture, we offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and we are committed to supporting your development within the company.
**Job Description**:
- ** Job Title**: Marketing / Customer Engagement Executive
- ** Job Type**:Permanent
- ** Hours**: 37.5 hours per week
- ** Job Location**:Ellesmere Port
- ** Salary**:Competitive
You will be working across SGS divisions to undertake initial lead management to ensure sales enquiries are allocated to the correct sales contacts, and undertaking marketing activities to support the UK marketing team campaigns.
**Key Accountabilities**
- Run monthly reports from the CRM system on all open leads, to escalate to sales management.
- To support the UK marketing team with activities to ensure the annual marketing plan campaigns are realised.
- To upload approved social media posts and re-purpose social media posts
- To assist with updating of marketing assets
- Develop planned marketing activities to increase lead volumes through one-off and ongoing initiatives
- Interface with the digital team on developments, technological improvements, enhancements to online and self-service functionality to drive channel shift within certain customer groups
- Leverage online and digital systems, channels and process to generate customer interest
- Support general marketing needs across the business lines, and promote marketing activities without each business to support an overall objective increasing customer enquiries
**Qualifications**:
Essential
- Educated to GCSE level or equivalent
Desirable
- Sales & Marketing qualification / formal training in a related discipline
- Relevant Degree or industry qualification
- Full Driving Licence for use in the UK
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