Head of Complaints

Senior Customer Advocate Hours:Full time - 35 hours Contract: Permanent Location: Hybrid Working (Head Office, West Bromwich) The West Brom are looking to recruit aSenior Customer Advocate on a permanent basis.The individual will be responsible for supporting the Customer Advocacy team to review and respond the customer complaints efficiently, in line...

**Details**: **Reference number**: - 327289**Salary**: - £43,496 - £49,996- (plus a London Weighting Allowance of £4,126)- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 6 London**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of...

**Senior Administrative Officer - West Bromwich - 67045** **£23,637 - £29,046** **West Bromwich**: **Overview of the job** This is a co-ordination and senior administrative role in the Divisional office, Function / Cluster local offices. The jobholder will provide corporate support office-based activities to support the work of the Divisional and...

INTERIM HEAD OF REPAIRSWEST MIDLANDS£(phone number removed) PRO RATA6-9 MONTH FTCOVERVIEWOur client based in the West Midlands are recruiting for an exciting opportunity to join their team as a Head of Voids . You will lead the strategic planning, development and delivery of a high quality voids service ensuring effective delivery of...

HEAD WAITERThe Ivy Collection brings renowned dishes and exceptional service to a select group of sophisticated brasseries and neighbourhood cafés in handpicked locations across London. Part of the collection includes a contemporary jewel in the West Ends glittering crown the elegant Brasserie of Light, located within the storied walls of Selfridges on...

The College of Richard Collyer in Horsham, ‘Collyer’s’, is one of the leading sixth form colleges in the country and the no.1 choice for A Levels in West Sussex. We are looking to appoint a well-qualified and enthusiasticpractitioner, with an outstanding track record of improving student outcomes, to lead Business Studies A Level, a thriving subject...

My client are a high end residential developer based in West Malling who are currently looking for a Customer Service Coordinator to join their team for a head office based role. Do you have experience within customer care in housing? Do you thrive in a fast paced environment? Do you have good knowledge of the new build property & defects? Day to day...

We are a specialty vaccine company that develops, manufactures, and commercializes prophylactic vaccines for infectious diseases addressing unmet medical needs. Our focused pipeline includes the world’s first vaccine against the chikungunya virus, the only Lyme disease vaccine candidate in advanced clinical development, which is partnered with Pfizer, as...

We are a specialty vaccine company that develops, manufactures, and commercializes prophylactic vaccines for infectious diseases addressing unmet medical needs. Our focused pipeline includes the world’s first vaccine against the chikungunya virus, the only Lyme disease vaccine candidate in advanced clinical development, which is partnered with Pfizer, as...

Our successful candidate will drive learning, change and innovation in response to complaints. This role will be accountable to the Head of Quality Assurance, Compliance and Patient Experience, and will work closely with them to support the Trust in understanding and improving the experience of people who use our services, their carers and families. ...

Are you a highly adaptable, experienced NHS complaints professional? Yorkshire Ambulance Service is looking for a dynamic and enthusiastic Patient Relations Manager following the retirement of the previous post holder. The post holder will ensure we have exceptional standards of complaint responses and customer care when dealing with people who are...

Customer Care / Service Coordinator - New Homes Wakefield £TSR are currently recruiting for an experienced Customer Care Coordinator for a top new build housing developer based in Wakefield. This is a permanent role and we are looking for candidates who have Housing experience as well as high levels of Customer Service skills. The main purpose of the...

Customer Care / Service Coordinator - New Homes Wakefield £TSR are currently recruiting for an experienced Customer Care Coordinator for a top new build housing developer based in Wakefield. This is a permanent role and we are looking for candidates who have Housing experience as well as high levels of Customer Service skills. The main purpose of the...

Are you a highly adaptable, experienced NHS complaints professional? If so we have the role for you. Yorkshire Ambulance Service is looking for a dynamic and enthusiastic Patient Relations Manager following the retirement of the previous post holder. The post holder will ensure we have exceptional standards of complaint responses and customer care when...

Customer Services Manager, Customer Support Manager, Customer Services Team Lead, Customer Services Co-Ordinator, Direct Marketing, Sales, Permanent, West Drayton **Customer Services Manager** A Customer Services Manager is required to join a UK team based in West Drayton, London. Ensuring the satisfaction of all their customers is a vital to their success,...

Company Overview: Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ. As a Customer...

Company Overview: Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ. As a Customer...

We are currently recruiting for a Day Concierge at a busy residential development based in West London - Hanger Lane. You will be responsible for delivering the highest levels of customer experience and service to all residents, guests, contractors and the clients. **Main duties and responsibilities**: - To meet and greet all residents, visitors,...

Company Overview: Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ. As a Customer...

Company Overview: Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ. As a Customer...