Diagnostic Imaging Administrator

5 months ago


Cambridge, United Kingdom Spire Healthcare Full time

**Diagnostic Imaging Administrator | Administration, Customer Service, Radiology Department | Full Time (37.5 hrs p/week) | Permanent Contract | Impington, Cambridge | £11.45 p/hour | Free Parking | Excellent Benefits**

You will be based on or Radiology department reception desk, welcoming, registering and booking appointments for all patients in a warm, professional and caring manner. Responding to enquiries from patients, members of the public and consultants in a timely, courteous and efficient manner either by face to face meetings, telephone or letter. Collate all necessary paperwork to enable radiographer/radiologist to undertake/report the examination. Process all imaging reports and distribute to source of origin. Maintain departmental electronic and manual filing systems accurately (RIS, Mammography paperwork).

**Duties and responsibilities**:

- Ensuring a meticulous attention to detail and accuracy,
- Manage bookings as requested by Consultants or patients and notify all relevant departments.
- Ensuring that credit card data is captured for all patients attending the hospital.
- Receive and deal with all patient telephone queries.

**Who we're looking for**:

- Someone who is highly organised and accurate and works well to tight deadlines
- A knowledge of medical terminology is desirable but not essential, along with a working knowledge of SAP or a similar patient booking system
- Must be a good communicator, excellent telephone manner, have good computer literacy with experience and knowledge of Excel, Word and customer data bases

**Benefits**:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance
- Save an average of £50 per month with our free onsite car park

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**_For us, it's more than just treating patients; it's about looking after people. _



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