Head of Operational Planning

2 weeks ago

Cardiff, United Kingdom Transport for Wales Full time

**Equal Opportunities**

At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re determined to be one of Wales' leading inclusive employers. We’re creating an inclusive transport network that everyone in Wales can be proud of.

**Who we are**

At Transport for Wales, we’re on a mission to transform transport in Wales and make it fit for the future, whether that’s rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we’re all facing.

We’re an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we’ve made to the people of Wales to build a sustainable transport network that meets their needs.

**Role responsibilities**

We currently have the opportunity for a Head of Operational Planning to provide leadership in all aspects of rail replacement transport, alongside train and bus planning for special events. This role is critical for TfW’s reputation, customer satisfaction, financial results and delivery of key commitments.
- Lead the Operational Planning team in a positive way to ensure and engaged and high-performing team.
- Ensure that all aspects of operational planning are in place, including development and communication of specific plans for planned disruption and communicating it to the business and stakeholders.
- Lead by example, demonstrating behaviours that create a positive working environment and be a champion for Continuous Improvement.
- Provide oversight and reassurance to the rest of the business about the robustness of project plans that will affect the operation, reporting on risks and mitigations.
- Lead on establishing governance processes for all Operational Planning activities, establishing controls and reports which can be communicated to executive level.
- Operational planning for the business, including readiness for operational changes, such as planned disruptions, major timetable changes, developing Special Event train and bus plans, the management of all Road Transport contractual arrangements. The role will ensure that all aspects of operational planning are developed, well communicated and seamlessly handed over to the functions responsible for on the day delivery.

**Who we’re looking for**
- Good understanding of railway operations
- Excellent leadership, motivation and influencing skills
- Experience in leading teams in complex environments with financial, contractual and time pressures
- Proven track record of delivering objectives and results, both personally and through others
- Excellent communications skills, including reports and presentations to board level

**Welsh Language Skills**

Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.

**Next steps**

Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.

TFW is a Disability Confident employer. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.

**Cyfle Cyfartal**

Mae Trafnidiaeth Cymru yn gwerthfawrogi amrywiaeth. Mae’n ein gwneud yn gryfach, yn ein helpu i ddeall ein cwsmeriaid yn well, i wneud penderfyniadau gwell a bod yn fwy arloesol. Mae pawb yn wahanol ac mae gan bawb eu safbwynt eu hunain felly rydym yn creu tîm amrywiol sy’n adlewyrchu’r cymunedau rydym yn eu gwasanaethu. Drwy hyn, rydym yn benderfynol o fod yn un o gyflogwyr mwyaf cynhwysol Cymru. Rydym yn creu rhwydwaith trafnidiaeth cynhwysol y gall pawb yng Nghymru fod yn falch ohono.

**Pwy ydyn ni**

Ein cenhadaeth yn Trafnidiaeth Cymru yw trawsnewid trafnidiaeth yng Nghymru a’i gwneud yn addas ar gyfer y dyfodol, boed hynny ar gyfer rheilffyrdd, bysiau, cerdded neu feicio. Rydyn ni eisiau ysbrydoli cenedl i newid y ffordd maen nhw’n teithio, fel bod pawb yn teithio’n fwy cynaliadwy ac yn helpu i fynd i’r afael â’r argyfwng hinsawdd sy’n wynebu pawb.

Rydyn ni’n lle agored a chynhwysol i weithio, lle mae croeso i bawb a lle caiff ein pobl eu cefnogi i gyflawni eu llawn botensial. Rydyn ni am greu awyrgylch sy’n galluogi ein pobl i

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