Marketing Conversion Support Officer

2 months ago

Aberystwyth, United Kingdom Aberystwyth University Full time

Faculty/Department
- Global Marketing and Student Recruitment
- Contract Type
- Fixed Term
- Duration
- 9 months
- Full-time / Part-time
- Full-Time
- Weekly Hours
- 36.5
- Employment Visa
- Non-sponsorable
- Posted Date
- 12/06/2023
- Closing Date
- 09/07/2023
- Ref No
- 5038

The Role
What you’ll do
Who you are - Qualifications, Experience, Knowledge and Skills required
How to apply

**Benefits**:
Employment Visa

The Role

seeking full time, part time, job share, or term time only working arrangements.

Reporting to the Marketing Conversion Officer the Marketing Conversion Support Officer

works to support and coordinate Marketing Conversion and Scholarship Conversion

activities for the Marketing Conversion team.

The Marketing Conversion team is responsible for all conversion activities, nurturing our

The team is also the strategic lead for the new and developing CRM system within the

Global Marketing and Student Recruitment (GMSR) department.

The post holder will play an active role in undertaking and coordinating projects within

the Marketing Conversion team and providing excellent front line customer service to

stakeholders including applicants, students, and staff. The post-holder will contribute to

the regular adaptation and improvement of procedures, processes, systems, and

services within the team and wider department.

To make an informal enquiry, please contact Marketing Conversion Manager, Sulwen

from all backgrounds and communities and in particular, those that are currently under represented in our workforce. This includes but is not limited to Black, Asian and Minority

We are a Bilingual Institution which complies with the Welsh Language Standards and is

Appointments are normally made within 4 - 8 weeks of the closing date.

What you’ll do

needs of the University, to provide appropriate development opportunities and/or the

addition of any other reasonable duties.

**Main Duties & Responsibilities**
- Responsible for the enquiry management of applicants, staff, students, and other stakeholders through the CRM system, acting as a front-line representative for the team.
- Provide an effective and excellent service to applicants, and to improve and adapt the service where appropriate. This may necessitate exploring their needs in detail to provide the appropriate response.
- Respond promptly and accurately to those who request information or a service.
- Frequently required to explore the customer’s requirements further to ensure that requirements are met.
- Solve problems regularly where the solution is not necessarily obvious using initiative and reasoning. For example: deal with enquiries from applicants where the issues may be unforeseen or unique and find an appropriate solution where possible or refer to others. Actively contribute to projects relating to the area of work.
- Coordinate correspondence with applicants, staff, and others to relay information as well as routine updating of written materials, for example, scholarship handbook, successful applicant booklet and revision guide.
- Provide support for a range of events and activities which may include, but is not limited to, Applicant Visiting Days, Telethons, Scholarship Exams, Clearing Visiting Days.
- This will involve working closely with a range of academic and professional service departments across the University and external organisations, as necessary.
- Make routine changes to information on the website through the CMS system.
- Prepare written material for publication e.g. marketing information such as fliers or brochures.
- Coordinate Marketing Conversion postal mailings.
- Undertake administrative tasks and projects to meet objectives and deadlines, prioritising work independently and reprioritising in response to unforeseen events.
- Coordinate and arranging meetings such as the scholarship awarding panels and taking the minutes at committees, meetings and working groups.
- Undertake data entry with accuracy and attention to detail. For example, logging and monitoring scholarship exam submissions, updating data relating to applicants in the
- University’s records system (AstRA) or inputting information into the CRM system.
- Undertake research and analysis of data or information using established procedures.
- Monitor and analyse spend against budgets within area of responsibility.
- Liaise with staff outside own work team and teams external to the University, and participate in committees and working groups to ensure the effective exchange of
- information and to build relationships to facilitate future working e.g.: creating links with members of other departments to ensure a good level of service and cooperation e.g., IS, Admissions.
- Supervise of the day-to-day work of others at an operational level and co-ordination of projects which may involve supervising the work of the project team, monitoring results, and providing feedback e.g., supervise the work of student ambassadors.
- Continuous d

  • Marketing Conversion Officer

    2 months ago

    Aberystwyth, United Kingdom Aberystwyth University Full time

    Faculty/Department - Global Marketing and Student Recruitment - Salary Scale - £29,619 - £35,333 per annum - Contract Type - Permanent - Employment Visa - Sponsorable - Posted Date - 03/01/2023 - Closing Date - 17/01/2023 - Ref No - 4706 **The role** **What you’ll do** **Who you are - Qualifications, Experience, Knowledge and Skills required**: **How to...

  • Project Support Officer

    2 weeks ago

    Aberystwyth, United Kingdom Yma Full time

    Background Yma is a not for profit, social enterprise based in Aberystwyth that exists to create possibilities for exceptional care for the people of Wales now, and for future generations. We will achieve our purpose by: - Designing ways of enabling exceptional care when: - Nobody can do it better than we can, - The work supports the people of Wales now...

  • International Project Support Officer

    4 days ago

    Aberystwyth, United Kingdom Aberystwyth University Full time

    Faculty/Department - Global Marketing and Student Recruitment - Salary Scale - £25,742 - £28,759 per annum - Contract Type - Fixed Term - Duration - 31/03/2024 - Full-time / Part-time - Full-Time - Weekly Hours - 36.5 - Employment Visa - Non-sponsorable - Posted Date - 07/08/2023 - Closing Date - 21/08/2023 - Ref No - 5087 The Role What you’ll do Who...

  • Security Officer

    3 days ago

    Aberystwyth, United Kingdom BARDWOOD SUPPORT SERVICES LIMITED Full time

    As an Area Security officer, you will be responsible for protecting both staff and visitors on the premises, as well as providing a helpful and friendly approach to all situations. You will need to be vigilant in your duties, whilst ensuring any securityrelated concerns are deescalated in a controlled and safe manor. Every day is different, and so you will...

  • Area Security Officer

    1 week ago

    Aberystwyth, United Kingdom BARDWOOD SUPPORT SERVICES LIMITED Full time

    As an Area Security officer, you will be responsible for protecting both staff and visitors on the premises, as well as providing a helpful and friendly approach to all situations. You will need to be vigilant in your duties, whilst ensuring any securityrelated concerns are deescalated in a controlled and safe manor. Every day is different, and so you will...

  • Senior Service Support Officer

    1 month ago

    Aberystwyth, United Kingdom Ceredigion County Council Full time

    **Senior Service Support Officer**: Closing date: 05/02/2023 Reference: REQ104373 37 hours / Fixed-Term 22,369 - 23,620 * Aberystwyth - *All salary values are pro-rata.- **About the role**: As part of the continued development of the Corporate Service Support structure an opportunity has arisen for a Senior Service Support Officer to be recruited into...

  • Senior Forest Officer

    1 week ago

    Aberystwyth, United Kingdom Natural Resources Wales Full time

    **Closing date**: 12 February 2023 **Salary**: £37,308-£40,806(Grade 6) **Location**: Mid-South Wales(Aberystwyth or Llanymddyfri office) **Contract type**: Permanent **Work pattern**: 37 hours Full time, although discussions at interview stage will be welcome. **Post number**: 200544 The Forest Operations Team are responsible for the sustainable...

  • Marketing Associate

    2 weeks ago

    Aberystwyth, United Kingdom ABER Instruments Full time

    Competitive salary and benefits package on offer, within an employee-owned organisation. Full time role, 37.5 per week. Closing date: Monday, 17th of July 2023. The ABER Instruments Sales and Marketing Team are seeking to appoint a highly organised individual who is enthusiastic, adaptable and self-motivated. Based in Aberystwyth, we’re an employee owned...

  • Student Recruitment Officer

    1 week ago

    Aberystwyth, United Kingdom Aberystwyth University Full time

    Faculty/Department - Global Marketing and Student Recruitment - Salary Scale - £30,619 - £36,333 per annum - Contract Type - Permanent - Full-time / Part-time - Full-Time - Weekly Hours - 36.5 - Employment Visa - Non-sponsorable - Posted Date - 07/06/2023 - Closing Date - 21/06/2023 - Ref No - 4982 The Role What you’ll do Who you are - Qualifications,...

  • Senior Officer Forest Operations

    7 days ago

    Aberystwyth, United Kingdom Natural Resources Wales Full time

    **Closing Date**: 25 June 2023 **Salary**: £37,308 - £40,806(Grade 6) **Location**: Mid-South (Aberystwyth or Llanymddyfri office) **Contract type**: Permanent **Work pattern**: Full time, 37 hours **Starting salary**: £37,308 rising to £40,806 per annum through annual increments being paid each year. **Post number**: 200544 **Job...

  • Senior Forest Officer

    1 week ago

    Aberystwyth, United Kingdom Natural Resources Wales Full time

    **Contract type**: Permanent **Work pattern**: 37 hours Full time, although discussions at interview stage will be welcome. **Post number**: 200544 As an organisation we support flexible working. This role allows hybrid working (a mix of home and office working) and a working pattern suitable for you can be discussed on appointment if you are...

  • Police Community Support Officer

    2 months ago

    Aberystwyth, United Kingdom Dyfed Powys Police Full time

    An exciting opportunity has arisen to join us as a Police Community Support Officer (PCSO) on our next intake - Monday 18th September 2023. **Salary including allowances: £30,076** This is a vital police staff role within our neighbourhood policing team where you will spend time working with the communities of Dyfed Powys Police, building relationships,...

  • Police Community Support Officer

    1 week ago

    Aberystwyth, United Kingdom Dyfed Powys Police Full time

    An exciting opportunity has arisen to join us as a Police Community Support Officer (PCSO) on our next intake - Monday 18th September 2023. **Salary including allowances: £30,076** This is a vital police staff role within our neighbourhood policing team where you will spend time working with the communities of Dyfed Powys Police, building relationships,...

  • Stewardship Officer

    2 weeks ago

    Aberystwyth, United Kingdom Aberystwyth University Full time

    Faculty/Department - Development & Alumni Relations - Salary Scale - £31,396 - £37,099 per annum - Contract Type - Permanent - Full-time / Part-time - Full-Time - Weekly Hours - 36.5 - Employment Visa - Non-sponsorable - Posted Date - 29/05/2024 - Closing Date - 12/06/2024 - Ref No - 5521 **The role** The Development and Alumni Relations Office (DARO) is...

  • Business Support Officer/Admin Officer

    4 weeks ago

    Aberystwyth, Ceredigion, United Kingdom Hexagon Recruitment Full time

    Join Our Team as an Admin and Business Support Officer! Hexagon Recruitment has an exciting opportunity for an experienced Admin and Business Support Officer to join our Workforce Team in Conwy County! Provide comprehensive administrative support to the Social Care Workforce Learning & Development Team and other Social Care Managers. Perform...

  • Project Administration and Finance Officer

    1 week ago

    Aberystwyth, United Kingdom Aberystwyth University Full time

    Faculty/Department - Department of Geography and Earth Sciences - Salary Scale - £25,285 - £28,131 per annum (pro rata) - Contract Type - Fixed Term - Duration - Until 30 April 2025 - Full-time / Part-time - Part-Time - Weekly Hours - 0.6 FTE - 3 days per week - Employment Visa - Non-sponsorable - Posted Date - 05/06/2023 - Closing Date - 02/07/2023 - Ref...

  • Early Years Additional Learning Needs Lead Officer

    5 days ago

    Aberystwyth, United Kingdom Ceredigion County Council Full time

    **Early Years Additional Learning Needs Lead Officer**: Closing date: 10/09/2023 Reference: REQ104876 37 hours / Permanent 46,035 * Aberystwyth - *All salary values are pro-rata.- **About the role**: We are looking to recruit an energetic and enthusiastic Early Years Additional Learning Needs Lead Officer (EY ALNLO) to join our ALN team on a permanent...

  • Sales and Marketing Treatment Coordinator

    3 weeks ago

    Aberystwyth, United Kingdom mydentist Full time

    As a result of growth in private revenue, we are looking for a Part Time Sales and Marketing Treatment Co-ordinator to join our friendly and experienced team in the Aberystwyth. Our thriving dental practice boasts; A friendly and experienced team Private services including Clear Correct and Teeth Whitening  Easy to access, with free parking and easy...

  • Sales and Marketing Treatment Coordinator

    1 week ago

    Aberystwyth, United Kingdom mydentist Full time

    As a result of growth in private revenue, we are looking for a Part Time Sales and Marketing Treatment Co-ordinator to join our friendly and experienced team in the Aberystwyth. Our thriving dental practice boasts; A friendly and experienced team Private services including Clear Correct and Teeth Whitening  Easy to access, with free parking and easy...

  • Sales and Marketing Treatment Coordinator

    3 weeks ago

    Aberystwyth, United Kingdom mydentist Full time

    As a result of growth in private revenue, we are looking for a Part Time Sales and Marketing Treatment Co-ordinator to join our friendly and experienced team in the Aberystwyth. Our thriving dental practice boasts;A friendly and experienced teamPrivate services including Clear Correct and Teeth Whitening Easy to access, with free parking and easy to access...