Planner

2 days ago

Buxton, United Kingdom Norse Group Full time

**Planner - Alliance Norse**

Alliance Norse presents our new joint venture with High Peak Borough Council and Staffordshire Moorlands District Council, providing repair and maintenance services, caretaking and cleaning services, major investment projects, and offer an improved housing repairs service to clients over the districts.

We currently have an excellent new opportunity for a Planner to join our well-equipped team in Buxton on a permanent, full-time basis.

**The Role**

As a Planner you will be responsible for scheduling property operations work orders for trade persons and external contractors. Within this role you will be required to allocate orders and activities to ensure a timely delivery of work orders. Duties will consist of:

- Liaising with stakeholders to coordinate appointments and material supplies within an area, maximizing productivity while maintaining a high-quality service
- Managing the schedule of the responsive and planned works service in accordance with agreed performance standards.
- Reporting into the Senior Planner and work within the Planning team to provide an effective service and identify ways of improving service
- Coordinating the successful completion of daily works orders in conjunction with all direct reports
- Working closely with internal and external stakeholders to ensure a seamless appointment service is provided to customers; including liaising with members of the public in a professional manner.
- Experience of dealing with external and internal customers preferably within a social Housing environment
- Knowledge of housing repairs
- Knowledge of the risks and hazards associated with asbestos and working with asbestos containing materials (ACMs).
- Ability to communicate effectively, both verbally and in writing and demonstrate the ability to tailor response to suit the customer or situation

**Our Offer**
- Competitive Salary of £20,444 per annum
- 20 Annual leave + bank holidays
- NEST Pension
- Company discounts / benefits

**_Please read the attached job description and person specification to ensure you meet the criteria for the role before applying._**

**_ We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination._

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