Swedish & Polish Level 1 Technical Support Analysts

2 weeks ago


London, United Kingdom Origin Multilingual Full time

Swedish & Polish Level 1 Technical Support Analysts

We are building 2 new teams to support our Swedish & Polish customers in the Automotive market. Working for a major premium car brand you will join their European Technical Support team. The role involves;
- Supporting internal corporate colleagues on IT issues they are having in Sweden or Poland
- Providing advice, support, remote log in and screen sharing to help the user resolve their issue
- Escalating issues to the 2nd line that cannot be resolved at 1st fix
This job offers;
- 40 hours per week Monday-Friday.
- €15 per hour for the 1st 6 months
- Work-from-home with laptop provided
- Fluent Swedish or Polish, written and spoken
- Experience in Technical Support, Helpdesk, Service Desk or similar technical/product support role

**Job Types**: Full-time, Fixed term, Temporary, Freelance, Temp to perm
Contract length: 6 months

**Salary**: £25,000.00-£27,500.00 per year

**Benefits**:

- Casual dress
- Work from home
Schedule:

- 8 hour shift
- Monday to Friday
COVID-19 considerations:
100% work-from-home

**Experience**:

- Technical support: 1 year (preferred)
- Help desk: 1 year (preferred)
- IT support: 1 year (preferred)

**Language**:

- Swedish (preferred)
- Polish (preferred)
Reference ID: BHEH-BR122



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